Reviews of BakBak - video chat app

By: BakBak GROUP App

List of user reviews and ratings for BakBak - video chat app

Total ratings

3.80 (Rating count: 3,502)

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Review summary

Users appreciate BakBak for its video chat capabilities, secure calling especially for women, and opportunities for cultural exchange and language learning. However, many report significant issues including failed payment transactions where money is deducted without receiving credits or VIP services, app stability problems, fake profiles, and poor customer support. Additionally, the absence of free calls frustrates users. These mixed experiences highlight strengths in service concept but challenges in reliability and trust.

Pros

Provides a platform for video chat and communication.
Some users experienced learning and cultural exchange benefits.
Offers secure calling features, especially appreciated for women.
Genuine profiles present for meaningful interactions.
Seamless and hassle-free video calling experience for some users.

Cons

Multiple reports of payment transactions failing or money debited without receiving in-app credits or VIP status.
App crashes after installation according to some users.
Complaints about fake or non-genuine profiles, leading to distrust.
Poor customer service and support in resolving payment and service issues.
Lack of free calls or limited free usage leading to user dissatisfaction.

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User Reviews

Recent rating average: 2.90

All time rating average: 3.80

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68% (15)

Date	Author	Comment
2024-08-06	Su*****	That's a very nice application genuine profile good service
That's a very nice application genuine profile good service
2024-07-03	Kh*****	No free call west app
No free call west app
2024-07-02	Sa*****	Scam app don't install
Scam app don't install
2023-11-05	Lo*****	Fake app . Not original person meet in tha app . Totally time end money waste app😡😡
Fake app . Not original person meet in tha app . Totally time end money waste app😡😡
2023-10-08	Ga*****	app is where the magic of video chat happens.
app is where the magic of video chat happens.
2023-09-28	Sa*****	My language skills have improved so much thanks to this app!
My language skills have improved so much thanks to this app!
2023-09-26	Bi*****	Enjoyed seamless, hassle-free video calls.
Enjoyed seamless, hassle-free video calls.
2023-09-25	Ra*****	Learning about Indian traditions has given me a deeper appreciation for their beauty. 🇮🇳
Learning about Indian traditions has given me a deeper appreciation for their beauty. 🇮🇳
2022-12-22	Ar*****	Have recharged for 2times payment was debited and the app shows transaction failed. Totally frauds
Have recharged for 2times payment was debited and the app shows transaction failed. Totally frauds
2022-05-24	Br*****	Horrible! No one answers or messages this app is bogus
Horrible! No one answers or messages this app is bogus