Reviews of GhaseelCom Jo

By: United Technology Holding App

List of user reviews and ratings for GhaseelCom Jo

Total ratings

4.40 (Rating count: 124)

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Review summary

Users appreciate GhaseelCom Jo for its convenient, competitive, and highly recommended laundry services that ease their chores. However, multiple reviews highlight significant issues like unreliable timing, poor customer support, unexpected price changes, and problems with order completeness. Some users also experience app functionality problems and wish to stop promotional messages. Overall, while service quality is praised, operational and communication challenges affect user satisfaction.

Pros

Good and convenient laundry service
Competitive and excellent pricing with ongoing discounts
Made users' lives easier
Highly recommended by several users
Amazing and best service experience

Cons

Inaccuracy and unreliability of scheduled pickup and delivery times
Poor customer service including unresponsiveness to calls and messages
Discrepancies and unexpected changes in pricing after item pickup
Incomplete or missing items during service with unsatisfactory complaint handling
Issues with app functionality such as inability to accept addresses and unwanted promotional messages

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User Reviews

Recent rating average: 3.50

All time rating average: 4.40

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30% (6)

Date	Author	Comment
2024-06-22	ty*****	No availability in time , all the available time while am at work
No availability in time , all the available time while am at work
2022-09-29	Eh*****	للأمام شباب
للأمام شباب
2022-08-25	So*****	الطلب ناقص 3 قطع والمشكلة اني على سفر وبعرف عدد القطع تماماً ومع ذلك لم يتم التعامل مع شكواي بجدية اول وآخر تعامل 👎🏻
الطلب ناقص 3 قطع والمشكلة اني على سفر وبعرف عدد القطع تماماً ومع ذلك لم يتم التعامل مع شكواي بجدية اول وآخر تعامل 👎🏻
2022-06-22	Si*****	Perfect 👍🏻👍🏻👍🏻 Thank you Ghaseelcom 🌹
Perfect 👍🏻👍🏻👍🏻 Thank you Ghaseelcom 🌹
2022-06-19	Wa*****	جيد
جيد
2022-05-16	Al*****	Commitment is an issue for these guys..
Commitment is an issue for these guys..
2021-12-09	Al*****	Made my life easier
Made my life easier
2021-11-28	Om*****	They are not accurate on time and will change the agreed price after they pick your items, they never answer their phones and ignore your messages Dealing with them is such headache
They are not accurate on time and will change the agreed price after they pick your items, they never answer their phones and ignore your messages Dealing with them is such headache
2021-10-31	Ta*****	صدقا،.. وعن تجربة منذ زمن، خدمة رائعة، واسعار ممتازة، وخصومات مستمرة. أنصح وبشدة!
صدقا،.. وعن تجربة منذ زمن، خدمة رائعة، واسعار ممتازة، وخصومات مستمرة. أنصح وبشدة!
2021-10-28	Sh*****	Very bad app and bad experience
Very bad app and bad experience