Reviews of Khedmah

By: DHOFAR INVEST App

List of user reviews and ratings for Khedmah

Total ratings

3.87 (Rating count: 3,866)

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Review summary

Review sentiment is mixed. Users praise the app for being easy to use and enabling convenient, all-in-one bill payments. However, several recurring issues undermine the experience: Samsung Pay support/compatibility problems; loyalty points not being earned or redeemed; trouble adding account numbers or bills and prompts to re-add; weak or hard-to-reach customer support; and some geo restrictions or performance concerns. Addressing these would improve reliability and user trust while preserving the convenience and feature set that users appreciate.

Pros

Easy to use / user-friendly interface
Pays multiple bills in one place / convenient
Generally positive app experience with useful features
Recent UI improvements and new features

Cons

Samsung Pay not working or not supported
Points/rewards not credited or redeemable
Issues adding bills/accounts / repeated prompts to re-add
Poor customer support / hard to contact
Geographic restrictions / not working outside country

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User Reviews

Recent rating average: 3.20

All time rating average: 3.87

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40% (34)

Date	Author	Comment
2026-07-11	Mu*****	Nice application and customer support
Nice application and customer support
2026-07-10	Is*****	often makes failed transactions. doesn't provide any receipt for that failed transaction but in the contact us option asks for transaction reference number.
often makes failed transactions. doesn't provide any receipt for that failed transaction but in the contact us option asks for transaction reference number.
2026-06-18	Sh*****	reward points . not satisfied at all. not able to accumulate . expiry date is too short. at least it should be 6 months.
reward points . not satisfied at all. not able to accumulate . expiry date is too short. at least it should be 6 months.
2026-06-16	Za*****	Good
Good
2026-06-14	aj*****	Nice app all in one very useful
Nice app all in one very useful
2026-06-13	Ms*****	very good experience with this app
very good experience with this app
2026-06-03	Le*****	please reply I have a received money at e wallet but everytime I open is error even I reset and success but u blocked so how I transfer my money? Please reply urgent.or else delete or close permanent my account and e wallet😡
please reply I have a received money at e wallet but everytime I open is error even I reset and success but u blocked so how I transfer my money? Please reply urgent.or else delete or close permanent my account and e wallet😡
2026-06-02	Nu*****	app not working frol las month
app not working frol las month
2026-05-17	Ay*****	Perfect
Perfect
2026-05-11	Ff*****	كثير المشاكل و عدم الرد ع استفسارات المشتركين البسرعة الكافية
كثير المشاكل و عدم الرد ع استفسارات المشتركين البسرعة الكافية