Zoom by Ocado | Food Delivery

Name: Zoom by Ocado | Food Delivery
Rating: 4.7 (1244 reviews)
Author: Ocado Retail Ltd

By: Ocado Retail Ltd App

Fresh groceries, snacks & essentials delivered fast.

Overview

Google Play Store

Downloads

162,766 ▲ 618

Data as of 2026-07-15

Rating:

4.70 +2

(1,244)

Version:

1.122.0

Last updated: 2026-06-16

Ranking

#172,216 ▼ 752

Overall

Features & Capabilities

Zoom by Ocado is an on-demand grocery delivery app that brings fresh produce, snacks, M&S favourites and household essentials to your door in under 60 minutes (selected East & West London areas only). Shop thousands of branded products, schedule for later the same day, or get a quick top-up — all from your phone. Delivery starts at just £1.49 with a £15 minimum spend, and if we’re more than five minutes late we’ll refund your delivery fee.

Enjoy app-only vouchers, weekly deals and personalised offers, plus simple payments via major cards and PayPal. Existing Ocado customers can log in with their Ocado account to access favourites. Ideal for urgent dinners, last-minute essentials or regular convenience shopping in eligible London postcodes.

User Growth & Download Statistics

App Shopping E-Commerce

By:

Ocado Retail Ltd

Downloads:

162,766 618

Rating:

4.70

(1,244) 2 new ratings

Version:

1.122.0 Last updated: 2026-06-16

Version code:

35946405

Creation date:

2019-08-06

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.FOREGROUND_SERVICE_REMOTE_MESSAGING Moderate risk
android.permission.USE_FULL_SCREEN_INTENT Moderate risk

Size:

97.40MB

Email:

zo*****@ocado.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-15

Compare stats and ranking:

Ranking

# 172,216 ▼ 752

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Ocado Retail Ltd

Google Play Store

https://play.google.com/store/apps/details?id=com.ocado.gm.mobile.zoom

Email:

zo*****@ocado.com

Website:

https://zoom.ocado.com

User Reviews

Users appreciate Zoom by Ocado for its easy-to-use app, fast delivery options, and good item selection at reasonable prices. However, multiple reviews highlight recurrent problems like missing items, delayed or incorrect deliveries, and poor customer support. Several users experience frustrating app glitches such as faulty scrolling and loss of basket contents during registration, affecting overall satisfaction. Despite these issues, many rely on the service for quick essentials, valuing convenience over occasional service lapses.

Pros

App is smooth and easy to navigate for many users.
Offers quick delivery options including same-day and 60-minute slots.
Wide choice of items with good descriptions available.
Delivery price is reasonable and often lower than competitors.
Special deals and promotions are available, making it appealing for quick essentials.

Cons

Frequent issues with missing or incomplete orders reported by many users.
Delivery problems such as late arrivals, lost items, and drivers not delivering properly.
App usability problems including buggy scrolling and basket saving issues during registration.
Higher prices compared to physical stores, especially for low-cost items.
Customer service is often unresponsive or lacks proper communication channels like phone support.

Recent reviews

yes the comfort is time,same day delivery, but poor stock,prices a bit higher than some shops,payment via PayPal always declined,overall good but stock needs to be more available, rather than not available as it shows on most items

En*****, 2024-12-04

First class. The app is smooth and easy to navigate. I was recommended this service through Getir after they stopped delivering in my area. Getir was phenomenal from the app to the delivery staff and I'm happy to say that Zoom is equally as good.