Reviews of New York City FC

By: New York City FC App

List of user reviews and ratings for New York City FC

Total ratings

3.65 (Rating count: 471)

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Review summary

Users find the New York City FC app frustrating due to a confusing ticket system, slow and buggy performance, and an outdated schedule feature. Many struggle to locate their purchased tickets and find the interface complicated. Additionally, push notifications often fail to work. Despite these issues, users appreciate that the app provides access to match tickets, schedules, and the ability to follow the team.

Pros

Allows watching New York City FC games and following the team.
Provides access to tickets for games.
Offers schedule information for New York City FC matches.

Cons

Ticket system is confusing and difficult to find owned tickets.
App is slow, buggy, and prone to errors or crashes.
Schedule is outdated or broken, showing incorrect or old games.
App interface is complicated and not user-friendly.
Push notifications do not work properly or are missing.

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User Reviews

Recent rating average: 1.50

All time rating average: 3.65

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45% (9)

Date	Author	Comment
2024-03-16	Di*****	The ticket system with this blows.
The ticket system with this blows.
2024-03-14	An*****	Just how many years do you guys need to develop a functioning app ? Incredibly flawed, as if it were designed to make life difficult for people. Hard to find your tickets,,,I mean tickets you already own. Crammed with useless links and supposed information, but can't find my own tickets ?! Resembles the City of New York ...Just terrible.
Just how many years do you guys need to develop a functioning app ? Incredibly flawed, as if it were designed to make life difficult for people. Hard to find your tickets,,,I mean tickets you already own. Crammed with useless links and supposed information, but can't find my own tickets ?! Resembles the City of New York ...Just terrible.
2023-05-14	Ze*****	It say error
It say error
2022-07-03	Ja*****	Everytime I try to watch a video it doesn't play.
Everytime I try to watch a video it doesn't play.
2022-06-27	Ar*****	This is a scam don't invest in reverse score they are all scam
This is a scam don't invest in reverse score they are all scam
2022-05-06	Ke*****	It wont download on my phone
It wont download on my phone
2022-03-14	mi*****	I'm enjoying watching the New York City Football Club. Thank You.
I'm enjoying watching the New York City Football Club. Thank You.
2021-11-05	Mi*****	Garbage app
Garbage app
2021-08-28	To*****	Absolute garbage. Hangs all the time impossible to navigate. Honestly finding the tickets I purchased should not be so hard. Only reason I installed this garbage is because after I bought tickets to see a game with my son it turned out I can't get in the game without this garbage app. Honestly it's so bad had I known I would have skipped the game. Garbage. Buy something where they send you the ticket in an email instead of forcing you to use a garbage app.
Absolute garbage. Hangs all the time impossible to navigate. Honestly finding the tickets I purchased should not be so hard. Only reason I installed this garbage is because after I bought tickets to see a game with my son it turned out I can't get in the game without this garbage app. Honestly it's so bad had I known I would have skipped the game. Garbage. Buy something where they send you the ticket in an email instead of forcing you to use a garbage app.
2020-09-13	De*****	Schedule is a mess. The pre-Covid schedule is still in the app so right now it shows multiple games on some dates.
Schedule is a mess. The pre-Covid schedule is still in the app so right now it shows multiple games on some dates.