Reviews of NY212

By: Indolj

List of user reviews and ratings for NY212

Total ratings

4.43 (Rating count: 2,690)

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Review summary

NY212 app receives praise for its delicious pizzas and specific branch services. However, users consistently report major issues such as the absence of online payment options, frequent app crashes, slow performance, and poor customer support. Common order problems include undelivered or canceled orders and location mishandling. The app's user interface is not user-friendly, making order placement and cart management difficult. Overall, while the food quality is appreciated, the app's functionality and support need significant improvements.

Pros

Good service at specific branches like Lake City.
Delicious and unique pizza flavors.
Generally tasty food experience when orders are fulfilled.

Cons

The app lacks online payment options leading to inconvenience.
Slow and unreliable app performance with frequent crashes and loading issues.
Poor customer support with delayed or no response to queries or complaints.
Order issues like missed deliveries, wrong locations, and cancellation by stores.
User interface problems including difficulty in ordering, removing items from cart, and lack of cart visibility.

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User Reviews

Recent rating average: 2.30

All time rating average: 4.43

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220% (11)

Date	Author	Comment
2025-01-23	Ta*****	Online payment never goes through.
Online payment never goes through.
2025-01-18	Sy*****	good service on lake city branch
good service on lake city branch