Reviews of SUN Mobile

By: Sun Mobile Limited

List of user reviews and ratings for SUN Mobile

Total ratings

2.70 (Rating count: 2,507)

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Review summary

Users appreciate the low price plans and availability of support in stores. However, many report that the app frequently fails to open or allow login, rendering it unusable. The network connection quality is poor, leading to slow or unreliable service. Several users criticize the app for containing fake news and misinformation, and the overall design and content quality are considered unprofessional and disappointing.

Pros

Low price plans
Many shops with helpful staff

Cons

App often fails to open or login, making it unusable
Poor or unreliable network connection
App content contains fake news, misinformation, or is perceived as low-quality journalism
App interface is poorly designed and looks unprofessional

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User Reviews

Recent rating average: 2.00

All time rating average: 2.70

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276% (47)

Date	Author	Comment
2026-05-16	Ze*****	DO NOT USE. Worst ever experience. Will pressure / coax / force you to upgrade your deal even though you don't need the upgrade. And when you try to ask for more reasonable deals, the staff turns antagonistic and basically tells you to piss off. Pre-payment system sucks. They forced me to pay for the NEXT month just because the contract date is one day past the pre-payment date (even though I have stopped service and my contract ended already).
DO NOT USE. Worst ever experience. Will pressure / coax / force you to upgrade your deal even though you don't need the upgrade. And when you try to ask for more reasonable deals, the staff turns antagonistic and basically tells you to piss off. Pre-payment system sucks. They forced me to pay for the NEXT month just because the contract date is one day past the pre-payment date (even though I have stopped service and my contract ended already).
2026-02-17	Ca*****	not that cheap! app has bugs!
not that cheap! app has bugs!
2025-12-21	Ma*****	Has to be one of the worst internet of all time , can't even use my internet in my own house nor outside barely even works even changing it to 5G doesn't changes anything.
Has to be one of the worst internet of all time , can't even use my internet in my own house nor outside barely even works even changing it to 5G doesn't changes anything.