Reviews of NVB Mobile

By: Nodaway Valley Bank App

List of user reviews and ratings for NVB Mobile

Total ratings

4.63 (Rating count: 1,304)

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Review summary

Users like the NVB Mobile app for its simplicity, ease of use, and functional features like mobile deposits and credit score monitoring. However, multiple reviews highlight persistent technical issues including frequent glitches, login failures, and poor Android optimization. The app's requirement to disable certain phone settings (USB debugging) and failure to remember login credentials add to user frustration. Additionally, users report slow updates and lack of developer support. Despite these drawbacks, some users appreciate the app's basic functionality and quality customer service.

Pros

Easy to use with straightforward features suitable for basic banking needs
Facilitates mobile deposits effectively, appreciated by users doing remote deposits
Allows quick access to balances and credit score monitoring with some financial advice
Good customer service associated with the app and bank
Works well for users not requiring advanced features, with a simple interface

Cons

App frequently experiences glitches such as freezing, random logouts, and problems with fingerprint login
Poor app optimization on Android devices leading to issues like inability to log in or load account information
Requires disabling USB debugging and Android bridge which frustrates some users
App does not remember login information leading to repetitive password entry
Lacks timely updates and developer responsiveness causing prolonged unresolved issues

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User Reviews

Recent rating average: 4.10

All time rating average: 4.63

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27% (6)

Date	Author	Comment
2024-11-11	De*****	Love the app. In many ways it's better than my other bank! Especially to get things done quickly
Love the app. In many ways it's better than my other bank! Especially to get things done quickly
2024-10-08	da*****	Unknown error when trying to lock my card, and not getting any notifications even though they are set up, on galaxy s24 ultra
Unknown error when trying to lock my card, and not getting any notifications even though they are set up, on galaxy s24 ultra
2024-10-02	Je*****	Be nice if for once this app "updates" it could remember our log-on process, i.e. thumb nail. Security experts: Don't write your 50 passwords down. Don't use dog names. Don't use kid names. Bla bla bla.... update 50 apps every other day... reset 50 passwords... if the app don't remember the user name jump thru all these hoops....
Be nice if for once this app "updates" it could remember our log-on process, i.e. thumb nail. Security experts: Don't write your 50 passwords down. Don't use dog names. Don't use kid names. Bla bla bla.... update 50 apps every other day... reset 50 passwords... if the app don't remember the user name jump thru all these hoops....
2024-07-24	Mi*****	Took a few weeks to figure it all out since it's my first ever smartphone banking app and let's just say I'm past full retirement age. Sure nice to make deposits and pay bills while I wait at the DMV or doctors office as easily as if I were at my desktop computer at home. Works very well.
Took a few weeks to figure it all out since it's my first ever smartphone banking app and let's just say I'm past full retirement age. Sure nice to make deposits and pay bills while I wait at the DMV or doctors office as easily as if I were at my desktop computer at home. Works very well.
2024-01-26	As*****	Its Easy to use. Great features. Better now that they don't charge you for mobile deposits (kinda feel like those fees should have been refunded). Sometimes Glitchy, but that happens with today's technology.
Its Easy to use. Great features. Better now that they don't charge you for mobile deposits (kinda feel like those fees should have been refunded). Sometimes Glitchy, but that happens with today's technology.
2023-11-01	Re*****	I love the function of the app except the app just randomly logs me out and the fingerprint scanner fails to get me back in. Then it locks me out and I have to wait until someone is there to answer the phone and unlock me in the app. You have no idea how many times this is happening and how annoying it is. Please fix it.
I love the function of the app except the app just randomly logs me out and the fingerprint scanner fails to get me back in. Then it locks me out and I have to wait until someone is there to answer the phone and unlock me in the app. You have no idea how many times this is happening and how annoying it is. Please fix it.
2023-10-27	Pa*****	This thing works amazing. I do a lot of work in Idaho, which means I do a lot of mobile deposits back to Missouri. Works every time. Incredible customer service helps too! Update! Love this bank, love this app 16year customer!
This thing works amazing. I do a lot of work in Idaho, which means I do a lot of mobile deposits back to Missouri. Works every time. Incredible customer service helps too! Update! Love this bank, love this app 16year customer!
2023-07-15	Ha*****	Lately, I've had to uninstall and reinstall the app several times to solve problems with it freezing up or not booting up at all. I hope someone that can do something about it sees this and fixes it. It used to work great. Its the same android phone the whole time.
Lately, I've had to uninstall and reinstall the app several times to solve problems with it freezing up or not booting up at all. I hope someone that can do something about it sees this and fixes it. It used to work great. Its the same android phone the whole time.
2023-04-11	Pe*****	I love the features this bank and their app offers. It's pretty straight forward, easy to learn, easy to use, and it has a feature where you can keep an eye on your credit score. It even has suggestions on boosting your credit score. Check this thing out!
I love the features this bank and their app offers. It's pretty straight forward, easy to learn, easy to use, and it has a feature where you can keep an eye on your credit score. It even has suggestions on boosting your credit score. Check this thing out!
2023-03-02	De*****	App is really simple without any fancy or extravagant features. Really bare bones compared to other banking apps I have used in the past. But, that's not necessarily a bad thing by any means. It does everything I need it to and doesn't have any glitches that I have encountered thus far.
App is really simple without any fancy or extravagant features. Really bare bones compared to other banking apps I have used in the past. But, that's not necessarily a bad thing by any means. It does everything I need it to and doesn't have any glitches that I have encountered thus far.