Reviews of PetOne Vet

By: National Veterinary Associates

List of user reviews and ratings for PetOne Vet

Total ratings

4.54 (Rating count: 896)

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Review summary

Users appreciate Happy Healthy Pets for its convenience in scheduling appointments, easy-to-use interface, and excellent veterinary staff. However, common issues include lack of detailed health records access through the app, problems with species selection during booking, login difficulties, slow performance, and challenges with setup and syncing pet information. Overall, while the app streamlines appointment management and offers good user experience for scheduling, improvements are needed in health data integration and technical stability.

Pros

Convenient for scheduling and managing appointments without phone calls.
User-friendly interface with easy navigation and quick appointment booking.
Helpful for tracking vaccine schedules and wellness visits.
Veterinary staff are caring, attentive, and professional.
App consolidates pet information and appointment details in one place.

Cons

Lack of access to detailed health records, lab results, and test results within the app.
Issues with booking appointments due to species selection or app errors.
Difficulty in logging in, including password setup problems and app not remembering login.
App can be slow to load and sometimes has syncing and editing issues.
Setup process can be confusing with limited support or navigation prompts.

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User Reviews

Recent rating average: 3.70

All time rating average: 4.54

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2% (4)

Date	Author	Comment
2025-01-02	Le*****	I love being able to schedule wellness visits when needed and not having to wait on the phone!! also love being able to see what is due to keep up with vaccines and wellness visits!!
I love being able to schedule wellness visits when needed and not having to wait on the phone!! also love being able to see what is due to keep up with vaccines and wellness visits!!
2024-12-03	ch*****	I am always so pleased with the care and concern these wonderful people have for these four legged babies AND the pet parents. Thank you for everything you do!! Y'all have been my go-to for years, and will continue to be. Love your new place!!!
I am always so pleased with the care and concern these wonderful people have for these four legged babies AND the pet parents. Thank you for everything you do!! Y'all have been my go-to for years, and will continue to be. Love your new place!!!