Date	Author	Comment
2024-11-04	St*****	Asks you to add document, come back disconnected, look for documents disconnected, look for information on the net to complete forms ohh look disconnected.
Asks you to add document, come back disconnected, look for documents disconnected, look for information on the net to complete forms ohh look disconnected.
2024-10-12	Je*****	Can't login just keeps telling me to reset password, but the Web page login works fine. Even after resetting password it won't work
Can't login just keeps telling me to reset password, but the Web page login works fine. Even after resetting password it won't work
2024-06-05	Em*****	Fix this app its terrible says i have update but no update available and cant get into app saying no internet connection when im on wifi.
Fix this app its terrible says i have update but no update available and cant get into app saying no internet connection when im on wifi.
2024-06-04	wa*****	The amount of updates is sooo painful and now it's saying I have to update and won't let me. Booking kids in is not clear and straight forward and doing one day at a time is extremely annoying.
The amount of updates is sooo painful and now it's saying I have to update and won't let me. Booking kids in is not clear and straight forward and doing one day at a time is extremely annoying.
2024-04-27	Ti*****	This app is not very well made at all, it's all the same comments as other people, doesn't load properly takes ages to load and even when payment goes theough it takes over a week to clear from the home screen. I've been trying to book for a weeks worth and I get right to the end and suddenly tells me there is no internet, ivw tried 3 different internet users now and still nothing. They need to fix this app.
This app is not very well made at all, it's all the same comments as other people, doesn't load properly takes ages to load and even when payment goes theough it takes over a week to clear from the home screen. I've been trying to book for a weeks worth and I get right to the end and suddenly tells me there is no internet, ivw tried 3 different internet users now and still nothing. They need to fix this app.
2024-01-22	Je*****	The entire thing is almost entirely functionally useless. The booking screen loads occasionally when it feels like it. It usually takes several days to make bookings as the page will only load during some pattern of time I haven't figured out yet. Willing to try animal sacrifice at this point. The web site isn't any better so at least it's consistent.
The entire thing is almost entirely functionally useless. The booking screen loads occasionally when it feels like it. It usually takes several days to make bookings as the page will only load during some pattern of time I haven't figured out yet. Willing to try animal sacrifice at this point. The web site isn't any better so at least it's consistent.
2023-12-04	Do*****	This app takes FOREVER to load and make bookings. I just spent 30 minutes trying to make a week's worth of bookings only to find out I'd made it for the wrong service (not obvious which service I'm in on the app either), so then had to cancel my bookings and switch service 😮‍💨 Honestly, this app has great potential, and does the things that i want, but it's pace is infuriating. The loading screen will be in my dreams/nightmares.
This app takes FOREVER to load and make bookings. I just spent 30 minutes trying to make a week's worth of bookings only to find out I'd made it for the wrong service (not obvious which service I'm in on the app either), so then had to cancel my bookings and switch service 😮‍💨 Honestly, this app has great potential, and does the things that i want, but it's pace is infuriating. The loading screen will be in my dreams/nightmares.
2023-11-30	Ja*****	Please fix the apps in-session capability. Every time a user navigates away from this app to another app, on returning an error saying "internet connection is unavailable " comes up, requiring you to close the app and reopen it. This is a poor user experience and should be fixed.
Please fix the apps in-session capability. Every time a user navigates away from this app to another app, on returning an error saying "internet connection is unavailable " comes up, requiring you to close the app and reopen it. This is a poor user experience and should be fixed.
2023-08-15	N *****	I use it only because I don't have an option not to. Not intuitive, user friendly, informative, accessible or anything other than barely useful.
I use it only because I don't have an option not to. Not intuitive, user friendly, informative, accessible or anything other than barely useful.
2023-07-23	Ju*****	Can't see forms or documents, have to use print offs as it won't push documents to me - which makes the whole thing redundant. Notifications come up but won't open. Again , redundant. And what's even weirder is that even though I have a child enrolled in a centre and on front page it's got his fee and attendance sessions, when I look at the children bit of the app it tells me I have none. It's a bit of a horrible app, honestly. Wish I didn't have to use it.
Can't see forms or documents, have to use print offs as it won't push documents to me - which makes the whole thing redundant. Notifications come up but won't open. Again , redundant. And what's even weirder is that even though I have a child enrolled in a centre and on front page it's got his fee and attendance sessions, when I look at the children bit of the app it tells me I have none. It's a bit of a horrible app, honestly. Wish I didn't have to use it.

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