Features & Capabilities

The My NRG mobile app helps you manage your energy accounts, monthly rewards, smart-home connections, and exclusive offers—built for our electricity and natural gas customers in the Northeast.

Features include one login for all your NRG Home electricity and natural gas accounts, renewing plans, monitoring monthly and yearly energy usage, and viewing rewards (cash back, travel points, or donations) plus referral bonuses.

Connect your EV, Nest Thermostat, and Enphase Solar for a smarter home; enjoy exclusive savings on Vivint Smart Home and NRG Protects home protection plans. Get quick access to customer support and outage contacts, share feedback to help improve the app, and note that NRG is not affiliated with Google or its marketed products and services.

User Growth & Download Statistics

By:
NRG Energy, Inc
Downloads:
44,853 324
Rating:
3.42
(116)
1 new ratings
Version:
6.0.0 Last updated: 2026-06-04
Version code:
1660664433
Creation date:
2018-08-01
Publisher country:
US US
Permissions:
  • android.permission.SYSTEM_ALERT_WINDOW High risk
  • android.permission.READ_BASIC_PHONE_STATE Moderate risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.RECEIVE_BOOT_COMPLETED Low risk
  • android.permission.USE_BIOMETRIC Low risk
  • android.permission.USE_FINGERPRINT Low risk
  • android.permission.WAKE_LOCK Low risk
  • com.google.android.c2dm.permission.RECEIVE Low risk
  • See more
Size:
51.37MB
Email:
su*****@picknrg.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-07-04
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
NRG Energy, Inc
Google Play Store
https://play.google.com/store/apps/details?id=com.nrg.northeast
Email:
su*****@picknrg.com
Website:
https://www.picknrg.com/en/customer-care/contact-us

User Reviews

Many users appreciate the My NRG app's ease of use, rewarding system, and ability to track energy consumption leading to savings. The customer support and weekly updates are also positively noted. However, significant issues with logging in, app crashes especially after updates, and unfulfilled rewards like gift cards have been repeatedly reported. Technical errors often prevent users from accessing their information, causing frustration and negative experiences.
Pros
  • Easy to use and allows tracking of energy usage
  • Great customer service assistance
  • Helps users save money on electric bills
  • Efficient in sending weekly electricity usage updates
  • Rewards system appreciated by users
Cons
  • Frequent login issues and inability to access account
  • App crashes or fails to open after updates due to bugs
  • Users not receiving promised gift cards or rewards
  • Technical errors prevent displaying account information
  • Lack of alternative login options and poor app reliability
Recent reviews
The app used to work great but now it won't even let me login.
by Je*****, 2025-01-16

Never received my gift card big scam
by Ni*****, 2024-11-28
View all user reviews ›

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