Reviews of NP RECHARGE

By: LOKESH BIST

List of user reviews and ratings for NP RECHARGE

Total ratings

4.50 (Rating count: 6,361)

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Review summary

NP RECHARGE app is praised for its easy interface, fast recharge service, and usefulness for money transfer to Nepal, favored by many long-term users. However, multiple reviews criticize the app for frequent server problems, crashes, and wallet loading failures that hinder transactions. A common complaint is poor customer service, including unresponsiveness and rude behavior, which worsens users' experience. While some users find the app reliable and helpful, many report frustrations with technical issues and lack of timely support.

Pros

Easy to use interface for recharges and money transfer.
Fast recharge service and quick transaction process.
Reliable and trusted by long-term users for transferring money to Nepal.
Customer support, when responsive, is helpful via WhatsApp or calls.
Allows sending recharge and money transfer conveniently without visiting outlets.

Cons

Frequent server and loading issues cause app crashes and failed transactions.
Customer service is often unresponsive, rude, or difficult to contact.
Wallet loading issues leading to stuck money and inability to complete transfers.
The app sometimes has bugs, lags, and doesn't work properly before 10 AM.
Users report poor communication and support for resolving problems, causing dissatisfaction.

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User Reviews

Recent rating average: 2.90

All time rating average: 4.50

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48% (12)

Date	Author	Comment
2024-12-14	Go*****	Very bad service
Very bad service
2024-11-19	Pa*****	Very nice app
Very nice app
2024-11-15	Su*****	Sometimes there's will be Bank not work properly close this app bad service I am disappointed
Sometimes there's will be Bank not work properly close this app bad service I am disappointed
2024-11-06	Pr*****	Best recharge app. Very easy to use and charges are also minimum.
Best recharge app. Very easy to use and charges are also minimum.
2024-11-06	De*****	Sometime not working
Sometime not working
2024-10-07	Sh*****	The worst app ever I got scam this customer care not responding 😡🤬
The worst app ever I got scam this customer care not responding 😡🤬
2024-07-23	Su*****	This app is very good, I have been using it for the last 2 years and it is very useful & easy Quick agent support
This app is very good, I have been using it for the last 2 years and it is very useful & easy Quick agent support
2023-04-26	Ra*****	The worst application I have used is this fake application that was opened in the name of sending money to Nepal. It is very complicated and I am very angry with the way of talking to the customer. Because of its bad application, I have to brainstorm a lot. Anyone can use this app. Don't use it. It's a very useless, bad and bad app for me
The worst application I have used is this fake application that was opened in the name of sending money to Nepal. It is very complicated and I am very angry with the way of talking to the customer. Because of its bad application, I have to brainstorm a lot. Anyone can use this app. Don't use it. It's a very useless, bad and bad app for me
2023-03-09	RD*****	Very usefull app send recharge service is fast and secure.but today np appis not opened some time server problem some time did not opend .what is the problem? I can't contact helpline because app is not running for contact and dont opend .how can i open this app?
Very usefull app send recharge service is fast and secure.but today np appis not opened some time server problem some time did not opend .what is the problem? I can't contact helpline because app is not running for contact and dont opend .how can i open this app?
2023-01-13	KA*****	Service is very fast but today because of server problem wallet was not loading. I was unable to send money, Then i cantact to np recharge staff finally they reload my wallet. you can trust np recharge app.. thanks np recharge team....
Service is very fast but today because of server problem wallet was not loading. I was unable to send money, Then i cantact to np recharge staff finally they reload my wallet. you can trust np recharge app.. thanks np recharge team....