New Peoples Bank Mobile Android

Reviews of New Peoples Bank Mobile

List of user reviews and ratings for New Peoples Bank Mobile

Total ratings

4.60 (Rating count: 941)

Review summary

Users appreciate the app's convenience for checking balances, transferring funds, and depositing checks, along with generally good customer service. However, many reviews mention frequent technical problems, including login failures, app crashes, and downtime lasting days. There are also limitations compared to the website's full functionality and compatibility issues with some Android devices or updates. Overall, while the app is valued for basic banking needs, its reliability and feature set need improvement.
Pros
  • App provides quick and easy access to account balances and transfers between accounts.
  • Mobile check deposit feature is quick and simple to use.
  • User interface is generally easy to use and convenient for banking on the go.
  • Good customer service and bank support when issues arise.
  • Includes useful features like card controls, transfers, and bill pay for a positive user experience.
Cons
  • App frequently experiences technical difficulties such as glitches, crashes, and failure to open or log in.
  • Periods of downtime lasting from hours to days, limiting app availability.
  • Limitations compared to the website, particularly in the bill pay section, such as missing recurring payment setup.
  • Compatibility issues with certain Android versions or devices, preventing use or updates.
  • Occasional slow performance and freezing reported by users.
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User Reviews

Recent rating average: 3.40
All time rating average: 4.60
Upgrade to see all 21 reviews
5 star
38% (8)
4 star
5% (1)
3 star
14% (3)
2 star
5% (1)
1 star
38% (8)
DateAuthorRatingComment
2025-01-31
Je*****
This app is invaluable to me! I depend on it daily to keep informed about my money. I love this app!
This app is invaluable to me! I depend on it daily to keep informed about my money. I love this app!
2024-11-09
Ne*****
It's a great app when it's working properly. Sometimes it glitches when taking pictures for mobile deposits. Other than that , it's a really good app.
It's a great app when it's working properly. Sometimes it glitches when taking pictures for mobile deposits. Other than that , it's a really good app.
2024-10-12
In*****
The app is functional, though a bit slow. It also periodically goes down for hours to days at a time. Otherwise, it's a good banking app.
The app is functional, though a bit slow. It also periodically goes down for hours to days at a time. Otherwise, it's a good banking app.
2023-11-09
Cr*****
I've not had many issues in all the years I've had it. It's so easy to use and I love that I can always see what I have on the go and transfer from savings to checking or vice versa so easily and quickly.
I've not had many issues in all the years I've had it. It's so easy to use and I love that I can always see what I have on the go and transfer from savings to checking or vice versa so easily and quickly.
2023-09-06
Ja*****
I use USB debug on my phone a lot, maybe put a warning about it and an accept the risks checkbox and not quickly terminate the app. I have to reboot the phone after I turn it off before the app will load.
I use USB debug on my phone a lot, maybe put a warning about it and an accept the risks checkbox and not quickly terminate the app. I have to reboot the phone after I turn it off before the app will load.
2023-04-09
So*****
I have been with this bank for so long now I don't even remember the exact amount of years. Every time I try to log in its tells me they are experiencing technical difficulties and to try again later, but then it comes across my phone that I successfully logged into my account. I've reinstalled and still the same. Please get this fixed!!
I have been with this bank for so long now I don't even remember the exact amount of years. Every time I try to log in its tells me they are experiencing technical difficulties and to try again later, but then it comes across my phone that I successfully logged into my account. I've reinstalled and still the same. Please get this fixed!!
2023-02-04
Mi*****
Fortunately I have never had any trouble with it had a issue signing in one time when I had burnt my phone how use that as a fingerprint sign in and had to sign in manually I recommended a highly to anyone. I'm super nice people to deal with in the Stafford drive Princeton branch. You ladies do a good job there they deserve a special pat on the back
Fortunately I have never had any trouble with it had a issue signing in one time when I had burnt my phone how use that as a fingerprint sign in and had to sign in manually I recommended a highly to anyone. I'm super nice people to deal with in the Stafford drive Princeton branch. You ladies do a good job there they deserve a special pat on the back
2022-06-16
Et*****
Decent app when it actually works. Its extremely buggy and doesn't let you log in half of the time. It really sucks when u need a quick look of your funds.
Decent app when it actually works. Its extremely buggy and doesn't let you log in half of the time. It really sucks when u need a quick look of your funds.
2022-03-09
Ch*****
great mobile banking app! I do wish I could do everything in the app that I can do on the website from a PC, especially within the bill pay section -- like setting up recurrent payments, etc. The app is limited in comparison to logging into the website on a computer.
great mobile banking app! I do wish I could do everything in the app that I can do on the website from a PC, especially within the bill pay section -- like setting up recurrent payments, etc. The app is limited in comparison to logging into the website on a computer.
2021-08-05
Ed*****
I have been trying to get into this app for about a month or so now. It was working fine up until around a month or so ago. Now I can't even get the app to open even after updating and Uninstalling and reinstalling. It goes to a blank white screen and that it is. Then the app closes. Pretty fed up considering I have banked with New Peoples for years and I can't can't get this app to work.
I have been trying to get into this app for about a month or so now. It was working fine up until around a month or so ago. Now I can't even get the app to open even after updating and Uninstalling and reinstalling. It goes to a blank white screen and that it is. Then the app closes. Pretty fed up considering I have banked with New Peoples for years and I can't can't get this app to work.
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