Reviews of NowNow- Online Payments & More

By: NOWNOW App

List of user reviews and ratings for NowNow- Online Payments & More

Total ratings

3.86 (Rating count: 3,198)

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Review summary

The NowNow app shows strong onboarding and balance updates in isolated positives, but there are widespread, recurring issues with opening the app, logging in, and biometric verification. Users also report account blocks and unresponsive customer support, with several registration/sign-up problems. Overall sentiment is negative due to repeated outages, verification errors, and poor support, despite a few mentions of reliability and quick deposits in isolated reviews.

Pros

Some users describe the app as reliable and easy to use.
A reviewer notes deposits update the balance immediately after transfer.
One reviewer praises the customer service, claiming it is top among banks.

Cons

App frequently fails to open or hangs during startup or login.
Biometric verification and BVN selfie capture often fail with errors.
Accounts get blocked or users cannot log in to access funds.
Customer support lines are down or unresponsive (limited contact options).
Sign-up/registration and verification flows have persistent errors or failures.

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User Reviews

Recent rating average: 2.10

All time rating average: 3.86

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67% (56)

Date	Author	Comment
2026-06-22	Og*****	I've been trying to do the face capture for about a minute now but it's not going through.
I've been trying to do the face capture for about a minute now but it's not going through.
2026-06-20	BU*****	Go and look for beta testers to test your app first before you released
Go and look for beta testers to test your app first before you released
2026-06-14	AG*****	terrible app
terrible app
2026-03-16	Ca*****	reliable app
reliable app
2026-03-13	Fi*****	App doesn't let new user verify selfie after inputting BVN on Android
App doesn't let new user verify selfie after inputting BVN on Android
2026-03-08	Ib*****	waste of space
waste of space
2026-02-18	An*****	this has to be the most useless financial app in Nigeria with poor customer service, zero banking experience, bad application and a lots of inadequate service. PLEASE DON'T WASTE YOUR TIME ON NOWNOW
this has to be the most useless financial app in Nigeria with poor customer service, zero banking experience, bad application and a lots of inadequate service. PLEASE DON'T WASTE YOUR TIME ON NOWNOW
2026-02-13	Ol*****	fantastic app enjoyment
fantastic app enjoyment
2026-02-07	Mb*****	I think is good
I think is good
2026-01-24	ol*****	it will not be well with your app
it will not be well with your app