Nova Connect

Nova Connect connects families with verified caregivers and companions for non-caregiving in-home support. All from your phone, with real-time tracking and secure payment. Nova Connect does not provide healthcare services or replace medical care.

WHY NOVA CONNECT?
• Verified Caregivers: We validate identity and documents before accepting each caregiver.

• No Membership Fee: Downloading and using the app is free.

• Secure Payment: Your money is released to the caregiver only when the service is completed.

• Live GPS Tracking: See on the map when your caregiver is en route and when they arrive.

WHAT YOU CAN DO:
• Request in-home care and companionship services in just a few steps.

• Track the service status in real time: en route, in service, and completed.

• Chat with your caregiver within the app.

• View the record of each visit: activities performed, caregiver's mood, and notes.

• Download the visit report in PDF format.
• SOS button that reminds you to contact the emergency line 123 (does not replace emergency services).

• Family groups: invite your family members to continue caring for your loved one.

• Payment receipts for each service.

FOR CAREGIVERS
• Receive service requests near you.

• Navigate to the client's address using GPS.

• Record the visit: activities, mood, and notes for the family.

• Receive your payments securely after completing each service.

WHAT IT IS NOT
Nova Connect is a support and care platform, NOT a healthcare provider. We do not provide health services, diagnoses, or clinical procedures.

If you need healthcare, go to your EPS/IPS or a qualified professional.

SECURITY AND PRIVACY
We protect your data in accordance with Colombian Law 1581 of 2012 (Habeas Data). Sensitive information is stored encrypted and only authorized personnel can access it. See our Privacy Policy and Terms and Conditions within the app.

Nova Connect — Home Care and Support