Reviews of EMS Champion

By: Noteasy

List of user reviews and ratings for EMS Champion

Total ratings

1.21 (Rating count: 718)

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Review summary

Users report that EMS Champion app is largely ineffective with poor UI, frequent malfunctions, and unreliable tracking showing parcels as delivered when not received. The app is only in French, missing Arabic and English support, and customer service is unresponsive. Some basic parcel status tracking works, but overall user experience is frustrating with little helpful information or features.

Pros

Some parcels are shown as arrived, indicating basic tracking functionality works for some users.
The app still functions to some extent, allowing users to check parcel status.
The app supports French language.

Cons

The app frequently malfunctions, often freezing or getting stuck on a page.
Tracking features are unreliable or misleading, with parcels shown as delivered when they are not received.
User interface is outdated and poor, lacking proper navigation and responsiveness.
App lacks multilingual support, especially missing Arabic and English options.
Customer support is unresponsive and no helpful contact information is provided.

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User Reviews

Recent rating average: 1.40

All time rating average: 1.21

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94% (58)

Date	Author	Comment
2026-02-28	Ab*****	Still works, but stucks in one page from time to time. Some menu items are not functioning good probably API backend is changing or not stable. Hopes it get fixed soon and specially important functions: tracking (link to other foreign number), notification, POI's listing, i18n (Ara, even Eng and Zgh/Kab). I think some comments go way far evaluating mail service, which I think out of place here. Happy to hear EMS/UPU in Algeria. It will push the company to ameliorate the service.
Still works, but stucks in one page from time to time. Some menu items are not functioning good probably API backend is changing or not stable. Hopes it get fixed soon and specially important functions: tracking (link to other foreign number), notification, POI's listing, i18n (Ara, even Eng and Zgh/Kab). I think some comments go way far evaluating mail service, which I think out of place here. Happy to hear EMS/UPU in Algeria. It will push the company to ameliorate the service.
2025-08-27	im*****	EMS is a scam company! They refused to deliver my item to my address and instead told me over the phone to travel 100 km to their central office to pick it up. This is ridiculous and unacceptable. Never use EMS — they are scammers. Just look at the terrible reviews on the Play Store.
EMS is a scam company! They refused to deliver my item to my address and instead told me over the phone to travel 100 km to their central office to pick it up. This is ridiculous and unacceptable. Never use EMS — they are scammers. Just look at the terrible reviews on the Play Store.
2025-06-19	Ro*****	افشل تطبيق في تاريخ قوقل ستور
افشل تطبيق في تاريخ قوقل ستور