Reviews of Northern Savings Credit Union

By: NorthernSavings

List of user reviews and ratings for Northern Savings Credit Union

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40% (8)

Date	Author	Comment
2023-09-30	Co*****	App works well, no issues with it
App works well, no issues with it
2023-08-06	Do*****	Very easy to deal with my banking needs.
Very easy to deal with my banking needs.
2023-07-02	Jo*****	The app is a headache. Needs upgrades. Fingerprint sign in for example
The app is a headache. Needs upgrades. Fingerprint sign in for example
2023-06-14	Mi*****	Overall onerous and clunky and just when you think you've kinda figured out how to use it they change the format again. And ......... instead of making it easier for the front desk employees to help you sort out the problem you're having they've placed more restrictions on what they're able to help you sort out. If it weren't for the clerks and tellers being able to sort my relatively simple problems out I would close my account and go elsewhere. So management, listen to your employees!
Overall onerous and clunky and just when you think you've kinda figured out how to use it they change the format again. And ......... instead of making it easier for the front desk employees to help you sort out the problem you're having they've placed more restrictions on what they're able to help you sort out. If it weren't for the clerks and tellers being able to sort my relatively simple problems out I would close my account and go elsewhere. So management, listen to your employees!
2023-05-28	Na*****	Hard to get someone on the phone. Hours could be added and they should be open one day on the weekend. That being said all the staff at the Queen Charlotte Branch are amazing,helpful and always willing to provide me with one on one conversation. Thank again to Jesse he's awesome 😎
Hard to get someone on the phone. Hours could be added and they should be open one day on the weekend. That being said all the staff at the Queen Charlotte Branch are amazing,helpful and always willing to provide me with one on one conversation. Thank again to Jesse he's awesome 😎
2023-03-28	An*****	NS app is ok sometimes, I don't like that when I do a transaction, it does not show the new balance or show you it's been done, including e-transfers and that is super annoying
NS app is ok sometimes, I don't like that when I do a transaction, it does not show the new balance or show you it's been done, including e-transfers and that is super annoying
2023-03-11	Ar*****	I can no longer access this app through a VPN making it useless. I am looking for a new financial institution.
I can no longer access this app through a VPN making it useless. I am looking for a new financial institution.
2023-01-09	Od*****	Makes me sign back in over and over again. Even though I chose "remember me" when I sign in ffs. Trash app.
Makes me sign back in over and over again. Even though I chose "remember me" when I sign in ffs. Trash app.
2022-08-20	Jo*****	I really enjoy being able to do many things with this bank app. You can see all the information on your accounts be able to do banking on a whim especially during vacations. It makes you feel like you're totally in touch with your branch at all times.
I really enjoy being able to do many things with this bank app. You can see all the information on your accounts be able to do banking on a whim especially during vacations. It makes you feel like you're totally in touch with your branch at all times.
2021-12-07	Ka*****	Good app easy to use no glitches so far.
Good app easy to use no glitches so far.