e-QSS

e-QSS is an industry-independent, powerful software for digital quality checks and processes - flexible, practical and used worldwide.

With e-QSS, clients and service providers have a common tool to make processes more efficient, control them more precisely and keep an eye on quality indicators at all times. e-QSS ensures compliance with contractually agreed services as well as legal proof and traffic safety obligations.

e-QSS App - Digital quality checks & mobile ticket system in one app

✅ Check module – for digital quality checks, simple & intuitive

The check module is suitable for a wide range of applications such as quality controls, mobile quality checks, documentation & audits, inspections or hygiene checks and noticeably supports quality management.

✅ Ticket module – mobile ticket system for efficient processing of reports and orders

The ticket module gives all employees – from those responsible for the property to those carrying out the work – a clear and simple overview of all tasks directly in the app.

Everything at a glance: e-QSS app, web portal with dashboard & ticket system
- for unlimited projects, objects & users

📊 Multi-tenant web portal with dashboard & individual cockpits
📝 Ticket system with tailored workflows, complaints & escalations
📈 Detailed reports, flexible statistics export & BI analyses
🗣️ Customer survey can be integrated
🔄 Scanning function (QR, barcode, NFC, RFID)
🌐 Data entry and evaluation in a mix of languages
🎯 Tamper-proof & registered according to DIN 13549
🧠 Interactive avatar reduces training effort
🔌 e-learning, time recording, interfaces to ERP, sensor and IoT systems possible

Key performance indicators at a glance (annually):
🏢 30 million quality reviews
📋 8073 active checklists
🗂 1.2 million tickets

Industries & areas of application:
• Facility management & building cleaning
• Hotel industry & gastronomy
• Food & Pharmaceutical Production (GMP)
• Automobile manufacturers
• Community facilities, clinics & more

About Neumann & Neumann
Neumann & Neumann Software and Consulting GmbH is a sustainably run family business with over 30 years of experience in quality assurance. Certified according to DIN EN ISO 9001 – in addition to high-performance software solutions, the company also offers comprehensive process consulting for the digitalization of quality processes.

Support & Contact:
Our experienced service team will be happy to support you:
✉ service@neumann-neumann.com

Further information can be found at:
🌐 www.qmsoftware-e-qss.com
🌐 www.neumann-neumann.com