Reviews of Northwestern Mutual

By: THE NORTHWESTERN MUTUAL LIFE INSURANCE CO (INC)

List of user reviews and ratings for Northwestern Mutual

Total ratings

4.32 (Rating count: 1,277)

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Review summary

Users praise the app for ease of use and navigation, plus budgeting features and a detailed UI. Recurrent complaints center on authentication problems, update regressions affecting funding and account access, data download limitations, crashes, and degraded chart readability. Overall, usability is strong, but reliability and data access need attention.

Pros

Easy to use and navigate with a user-friendly interface
Budget tracking and spending insights
Safe and excellent service
Very smooth, detailed interface
Broker support is accommodating

Cons

Login/authentication issues including password problems and biometrics not functioning
Updates causing key features to stop working, such as funding and account access
Inability to download data or export it from the app
Stability problems such as crashes or not working on some devices
Investment graph readability degraded after updates

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User Reviews

Recent rating average: 2.50

All time rating average: 4.32

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24% (20)

Date	Author	Comment
2026-05-21	Jo*****	won't update
won't update
2026-05-12	Do*****	getting an update required message, but there's no update on Google Play store since 4/29
getting an update required message, but there's no update on Google Play store since 4/29
2026-05-08	Da*****	This is the worst app I have ever used. every time I try to get into my account I'm unable.. whoever designed it needs to find a different career
This is the worst app I have ever used. every time I try to get into my account I'm unable.. whoever designed it needs to find a different career
2026-05-08	Je*****	no projected retierment income, and they screwed up the graphs. most recently, it stopped showing gained value ($ and %) on the graphs.
no projected retierment income, and they screwed up the graphs. most recently, it stopped showing gained value ($ and %) on the graphs.
2026-05-06	Si*****	When there is an update you have to uninstall and reinstall the app. A simple update doesn't actually update it.
When there is an update you have to uninstall and reinstall the app. A simple update doesn't actually update it.
2026-05-05	Ge*****	reliable data
reliable data
2026-05-04	Co*****	Have to Update, but it doesnt work!
Have to Update, but it doesnt work!
2026-04-29	po*****	don't like new time graph
don't like new time graph
2026-04-23	Kr*****	keep getting errors that update is required but there is no update
keep getting errors that update is required but there is no update
2026-04-22	Ro*****	okay
okay