Reviews of Nikah.com®-Muslim Matchmaking

By: Rib Matches Private Limited App

List of user reviews and ratings for Nikah.com®-Muslim Matchmaking

Total ratings

2.46 (Rating count: 2,646)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Top pros: responsive and helpful customer support; Muslim/Halal matchmaking focus; some users report positive experiences thanks to staff guidance. Top cons: profiles are often inactive or fake; paid memberships offer little value; verification/OTP issues; poor app performance and usability; inconsistent customer service. Most mentioned points include credibility problems with profiles, high-cost memberships with limited results, verification issues, and mixed service experiences, though some users praise staff support.

Pros

Responsive and helpful customer support staff (praise for agents such as Hajira and Sheik Jamsheer Basha).
Muslim/Halal matchmaking focus is appreciated by users.
Some users report positive experiences and success stories thanks to staff guidance.

Cons

Profiles are often inactive or fake, leading to credibility concerns and reports of scams.
Paid memberships offer little value; users cannot access sufficient contacts or guarantees of matches despite paying; high cost.
Verification/OTP issues prevent account creation or login (OTP not received).
Poor app performance and user interface; outdated data and low usability.
Customer service inconsistencies and unresponsiveness; refunds and queries sometimes not addressed.

Upgrade to see all 92 reviews

User Reviews

Recent rating average: 2.30

All time rating average: 2.46

Upgrade to see all 92 reviews

68% (63)

Date	Author	Comment
2026-07-17	Ha*****	mashallah good service
mashallah good service
2026-07-13	Ha*****	nice
nice
2026-07-10	Si*****	Baru nak register tapi no telefon lebih 9 digit tak boleh waduh
Baru nak register tapi no telefon lebih 9 digit tak boleh waduh
2026-06-28	as*****	very poor service, member banane ke liye 100 times call karte hai aur member banne ke baad paid membership ka koi faida nahi inactive app hai, koi benefit nahi paid members ka bhi expired biodatas hai kisi ko contact kar bhi lo tho pata chalta hai nikah hogaya bio bahut pehle update Kia tha nikah hoagaya hai don't pay it is a scam
very poor service, member banane ke liye 100 times call karte hai aur member banne ke baad paid membership ka koi faida nahi inactive app hai, koi benefit nahi paid members ka bhi expired biodatas hai kisi ko contact kar bhi lo tho pata chalta hai nikah hogaya bio bahut pehle update Kia tha nikah hoagaya hai don't pay it is a scam
2026-06-10	ha*****	This site is really helpful I got matching for my daughter easily
This site is really helpful I got matching for my daughter easily
2026-06-09	Qa*****	I tried to make a profile but never received an otp...such a waste of time.while making profile I waited very long for otp but was disappointed because otp was never received.
I tried to make a profile but never received an otp...such a waste of time.while making profile I waited very long for otp but was disappointed because otp was never received.
2026-06-08	*****	very bad technology in the app
very bad technology in the app
2026-05-17	Ha*****	I had a very disappointing experience using the Nikkah Matrimony app. During the first 2 days, many groom profiles were shown, but after a week the app displayed only around 50 profiles repeatedly and no new profiles appeared. This made the app feel inactive and not useful for matchmaking. Additionally, I did not receive any proper response from customer support despite trying to contact them. The lack of profile updates and poor customer support made my experience very bad. I hope these issues
I had a very disappointing experience using the Nikkah Matrimony app. During the first 2 days, many groom profiles were shown, but after a week the app displayed only around 50 profiles repeatedly and no new profiles appeared. This made the app feel inactive and not useful for matchmaking. Additionally, I did not receive any proper response from customer support despite trying to contact them. The lack of profile updates and poor customer support made my experience very bad. I hope these issues
2026-05-15	Al*****	Worst app ever!!! Filters don't work. The volunteers on this app will call you and convince you to be the paid member. But once you pay the money they will disappear and don't even respond to the queries and never help at all.
Worst app ever!!! Filters don't work. The volunteers on this app will call you and convince you to be the paid member. But once you pay the money they will disappear and don't even respond to the queries and never help at all.
2026-05-11	mo*****	totally useless
totally useless