Pinecone Mobile App

Name: Pinecone Mobile App
Rating: 2.99 (398 reviews)
Author: Oceanside Ten

By: Oceanside Ten

Take surveys, redeem points, and connect with the support team.

This app was removed from Google Play Store on 2025-09-15

Features & Capabilities

The Pinecone Mobile App offers Pinecone Research members a seamless way to participate in surveys, redeem earned points, and stay connected with customer support. Users can view available survey opportunities, track their survey history, update personal account information, and conveniently redeem rewards like merchandise, gift cards, or cash. As part of NielsenIQ, Pinecone Research empowers consumers to share their opinions that influence product development, rewarding their valuable feedback through this dedicated mobile platform.

With the Pinecone Mobile App, users enjoy a streamlined experience that supports both survey participation and account management in one place, making it easier than ever to contribute insights and receive rewards on mobile devices.

User Growth & Download Statistics

App Education Marketplaces

By:

Downloads:

Rating:

Version:

1.3.5 Last updated: 2021-09-29

Creation date:

2020-02-26

Email:

sc*****@pineconeresearch.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-09-15

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Oceanside Ten

Google Play Store

https://play.google.com/store/apps/details?id=com.nielsen.pineconeresearch

Email:

sc*****@pineconeresearch.com

Website:

https://www.pineconeresearch.com/contact

User Reviews

Users like Pinecone Mobile App for its potential to earn rewards through surveys and product testing, and find it slightly more convenient than pure web browser use. However, common frustrations include surveys that frequently fail to load or freeze, the need to take surveys through a web browser rather than the app itself, issues with survey qualification, app slowness, unhelpful customer support, higher payout thresholds, and account problems leading to user dissatisfaction. Many users hope for significant improvements to make the app more reliable and functional.

Pros

Longtime users appreciate the opportunity to earn rewards and test products through surveys.
The app helps organize surveys better than email invitations alone.
Some users find the app slightly better than using a web browser for account management and balance checking.
The app has potential and users are hopeful for improvements and newer versions.
Lower payout thresholds previously allowed for easier cash outs.

Cons

Surveys often fail to load, freeze, or crash within the app, causing frustration.
Users are frequently redirected from the app to a web browser to take surveys, which diminishes the app's usefulness.
Survey qualification mismatches occur, where users are sent surveys they don't qualify for or are disqualified after completion.
The app interface is slow, unresponsive, or freezes, especially during initial survey questions.
Customer support is unresponsive, ineffective, or deletes user inquiries, leading to dissatisfaction.
Points redemption and cash out thresholds have increased, making rewards harder to access.
Notifications for new surveys are unreliable or absent.
Surveys get stuck as "in progress" or "pending" incorrectly, causing confusion.
Some users report account closures without explanation and loss of accumulated points.
User interface issues such as zoom buttons interfering with submission and freezing on profile updates.

Recent reviews

This was a decent program you got paid $3, to answer the questions, till it didn't work anymore. Surveys constantly never load. Support is useless, they respond, but then later delete your response without reading the emails when you respond. Not worth the time. There are better ones that pay way more for the same amount of time and questions and they actually work!

Al*****, 2024-10-12

I've been using this app for about 2 years bow and I have loved it. My past 6 surveys are not rewarding even after completing every question. I think I've reached the end of wasting my time on this. Also, my favorite part of this was t g at I could cash out with $3 minimum. Now you gave to have at least $10 and sometimes $15 to cash out. This app is going downhill fast.