NIA Customer

Name: NIA Customer
Rating: 3.375 (10409 reviews)
Author: The New India Assurance Co. Ltd.

By: The New India Assurance Co. Ltd. App

Buy TwoWheeler insurance,Quick Pay/Renew,Doc download,Manage Policy,Profile Mgmt

Overview

Google Play Store

Downloads

1,738,539 ▲ 3.95K

Data as of 2026-07-17

Rating:

3.38 +8

(10,409)

Version:

—

Last updated: 2026-06-12

Ranking

#48,274 ▼ 112

Overall

Features & Capabilities

The NIA Customer Chrome extension offers a seamless way to buy and renew TwoWheeler insurance with The New India Assurance Co. Ltd. It supports quick payments, policy management, document downloads, and profile management directly from your device. The app simplifies access to a wide range of insurance products including health, motor, rural, and miscellaneous policies. Users can easily renew pre-underwritten policies, pay premiums through multiple secure payment modes, and manage linked policies all in one place.

As a product of a 100% government-owned multinational insurance company with over a century of experience, NIA Customer ensures reliability and security for its users. The extension also features easy search for branches and network hospitals, as well as direct support connection, making it a comprehensive tool for managing your insurance needs efficiently and conveniently.

User Growth & Download Statistics

App

By:

The New India Assurance Co. Ltd.

Downloads:

1,738,539 3.95K

Rating:

3.38

(10,409) 8 new ratings

Version:

0 Last updated: 2026-06-12

Publisher country:

Email:

on*****@newindia.co.in

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 48,274 ▼ 112

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

The New India Assurance Co. Ltd.

Google Play Store

https://play.google.com/store/apps/details?id=com.nia.customer

Email:

on*****@newindia.co.in

Website:

http://newindia.co.in

User Reviews

User reviews are mostly negative. Recurring issues include renewal and premium payments not working; login/registration problems; app performance problems; policies not showing; and concerns about customer service. A few users offer mild positives like 'good' or 'nice', but these are far outweighed by functional problems.

Pros

Some users describe the app as good or very good.
Occasional positive feedback such as 'nice' or 'good service'.
A few reviews call it a 'great platform'.

Cons

Renewal/premium payment not working; no renewal option; can't pay within the app.
Login/registration issues; sign-in failures; OTP delivery problems; 'something went wrong' errors.
App performance issues; hangs, slow, and crashes during data entry.
Policies not showing in the app.
Poor customer service and accountability.

Recent reviews

Pathetic experience. It never loads, it never opens, why did they introduce this app. worst app.

Vi*****, 2026-07-11

This product has been created with the aim of fooling customers and wasting their time. Whether it is a website or a product, this government company has made it so that customers can either go to an agent or a private company. Despite seeing so many bad reactions, how is their senior management pretending to be asleep? My time was wasted.