Reviews of NFP Charting Online

By: NFP Charting Online

List of user reviews and ratings for NFP Charting Online

Total ratings

3.25 (Rating count: 91)

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Review summary

Users appreciate NFP Charting Online for its faithful support of fertility charting methods, ease of recording observations, and chart sharing capabilities. However, many report recurrent technical problems including crashes, black screens, and glitches that hinder usability. Complaints also include unexpected subscription fees with no prior warning and limited features like file exporting. The app's design and user experience require upgrades. Despite its good concept and faithfulness to NFP methods, reliability and customer communication issues detract significantly from overall satisfaction.

Pros

Supports NFP charting methods like Billings and Creighton models accurately.
Allows users to record and track observations flexibly and straightforwardly.
Provides the ability to share charts with instructors or doctors.
Helps beginners start learning and recording their fertility observations.
Supports privacy by not selling user data.

Cons

Frequent app crashes, freezing, or black screen issues making it unreliable.
Technical glitches and bugs causing frustration and inability to use the app when needed.
Subscription payment required with no prior clear notification, disappointing users especially when the app malfunctions.
Limited functionality such as inability to export charts to PDF or send to non-registered providers.
User interface and user experience need significant improvements, including lack of easy password reset.

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User Reviews

Recent rating average: 2.50

All time rating average: 3.25

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33% (7)

Date	Author	Comment
2024-12-08	Ka*****	I echo my agreement with another reviewer who said, "Definitely has glitches. Very frustrating to pay yearly for this and not be able to use it when I need to because of technical difficulties. The company definitely needs to invest more into fixing this." After over 4.5 yrs of using this app, I'm switching to pen and paper for charting.
I echo my agreement with another reviewer who said, "Definitely has glitches. Very frustrating to pay yearly for this and not be able to use it when I need to because of technical difficulties. The company definitely needs to invest more into fixing this." After over 4.5 yrs of using this app, I'm switching to pen and paper for charting.
2022-12-02	bu*****	Very poor app. It didn't open
Very poor app. It didn't open
2021-08-30	To*****	We have been using this for years with napro Creighton model. We have lot of yellow days and the flexibility with this app makes it second to none. I do wish they would allow us to send to ANY NFP provider and not just those who are registered according to their model. Even a PDF of the chart would suffice.
We have been using this for years with napro Creighton model. We have lot of yellow days and the flexibility with this app makes it second to none. I do wish they would allow us to send to ANY NFP provider and not just those who are registered according to their model. Even a PDF of the chart would suffice.
2021-06-27	FA*****	Really helpful as a place to start learning and recording your observations.
Really helpful as a place to start learning and recording your observations.
2020-12-09	St*****	Definitely has glitches. Very frustrating to pay yearly for this and not be able to use it when I need to because of technical difficulties. The company definitely needs to invest more into fixing this.
Definitely has glitches. Very frustrating to pay yearly for this and not be able to use it when I need to because of technical difficulties. The company definitely needs to invest more into fixing this.
2020-11-19	Go*****	Not working. The app keeps closing
Not working. The app keeps closing
2020-05-03	An*****	It's ok not the greatest
It's ok not the greatest
2019-12-18	A *****	Great! I haven't had the black screen experience. It does what it's supposed to.
Great! I haven't had the black screen experience. It does what it's supposed to.
2019-08-26	A *****	App is great when its working. Now I only get a black screen. Im going to be very upset if the important documenting I've been doing, which I needed for my doctor to review, is gone. -- update. I changed to 1 star. There was no message about disabling app and charging fees, just a black screen doni uninstalled & reinstalled. Then it demanded payment. Now i have to pay to continue App has multiple glitches so im definitely not going to pay to deal with that. This is such BS.
App is great when its working. Now I only get a black screen. Im going to be very upset if the important documenting I've been doing, which I needed for my doctor to review, is gone. -- update. I changed to 1 star. There was no message about disabling app and charging fees, just a black screen doni uninstalled & reinstalled. Then it demanded payment. Now i have to pay to continue App has multiple glitches so im definitely not going to pay to deal with that. This is such BS.
2019-07-08	A *****	app often quit while i used it, then after two weeks it is all black when i open it.
app often quit while i used it, then after two weeks it is all black when i open it.