Reviews of Pojok Bayar: Pulsa-Token-PPOB

By: R&D Digimax

List of user reviews and ratings for Pojok Bayar: Pulsa-Token-PPOB

Total ratings

4.25 (Rating count: 2,823)

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Review summary

Users report significant issues with Pojok Bayar app including delayed top-ups, unreliable transaction statuses, and poor customer service, especially with refunds and complaint handling. Many face registration and login problems, including account blocks that are hard to resolve. The app's interface is considered non-user-friendly, and some features like sharing options have been reduced. Despite these negatives, a few users appreciate the fast customer service response and find the app workable for their needs.

Pros

Fast response from customer service reported by some users.
Some users find the app useful enough to continue using it despite issues.
Occasional positive feedback such as 'Awesome' and 'Mantab' indicating satisfaction from a few users.

Cons

Delayed top-up and transaction processing, with funds not reflecting promptly.
Poor customer service with slow or unhelpful responses, and difficulties in complaint handling.
App registration and login issues, including account blocking and inability to register or log in properly.
Unreliable transaction status messages, with 'success' shown without actual credit and failed transactions sometimes not refunded.
User interface and app usability issues, including non-user-friendly design and limited sharing options.

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User Reviews

Recent rating average: 2.50

All time rating average: 4.25

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225% (9)

Date	Author	Comment
2024-12-09	Ha*****	top up lama masuk nya. ga realtine cs slow respon
top up lama masuk nya. ga realtine cs slow respon
2023-01-30	Ra*****	Register aja ga bisa... Apk gak jelas... Jelas2 nomor yg gw pake 1 doank malah dibilang ga bisa daftar gara2 nomor tidak sama ama WA...
Register aja ga bisa... Apk gak jelas... Jelas2 nomor yg gw pake 1 doank malah dibilang ga bisa daftar gara2 nomor tidak sama ama WA...