Synapse

UNIFIED INBOX
• View and reply to SMS, WhatsApp, voice, and email threads
• Search and filter conversations by channel
• Start new conversations from contacts

WHATSAPP
• Send and receive text messages
• Send approved templates when required
• Share images, videos, documents, and voice notes
• Inline audio playback with seek controls

VOICE
• Place and receive business calls
• View call history, duration, and transcripts
• Play call recordings with seek and progress

CONTACTS & CRM
• Search contact directory
• Add and link contacts to CRM entities
• Open conversations from contact profiles

SECURITY
• Secure sign-in with email, password, and two-factor authentication (2FA)
• Access limited to active, authorized Synapse users

Synapse is intended for business use by authorized team members only. An active Synapse / Nucleus account is required.