Reviews of Newrez

By: Newrez LLC

List of user reviews and ratings for Newrez

Total ratings

4.80 (Rating count: 13,511)

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Review summary

The Newrez Android app is praised for being easy to use and navigate, with quick payments and solid information. However, users repeatedly report reliability problems including login failures, data loading issues, and update-related breakages, which significantly impact usability despite positive feedback on ease of use.

Pros

Easy to use and navigate
Very responsive / fast performance
Quick and simple to make payments
Good information and helpful support

Cons

Frequent login issues (biometrics failing, sign-in unresponsive, stuck on login screen)
App fails to load mortgage data / never loads information
Update/compatibility issues after new versions break login or functionality
Some payments not posting or delayed due to backend / loading issues

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User Reviews

Recent rating average: 4.80

All time rating average: 4.80

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34% (47)

Date	Author	Comment
2026-06-02	Ca*****	great
great
2026-06-01	Fr*****	I love the newrez app it's so quick and easy to pay my mortgage.
I love the newrez app it's so quick and easy to pay my mortgage.
2026-05-31	Za*****	Fernando delivered on getting my bank information updated to enable payment. He, not the app, is getting my 5 stars.
Fernando delivered on getting my bank information updated to enable payment. He, not the app, is getting my 5 stars.
2026-05-31	WR*****	great! 😃
great! 😃
2026-05-30	Am*****	there have been times where I log in and it says no account found.
there have been times where I log in and it says no account found.
2026-05-29	Ra*****	Easy Peazy
Easy Peazy
2026-05-29	Fr*****	easy to use. Most info is available.
easy to use. Most info is available.
2026-05-29	Ja*****	ease of use
ease of use
2026-05-29	fe*****	excelente
excelente
2026-05-29	Ma*****	very easy app to use
very easy app to use