Reviews of Netvue - In Sight In Mind

By: Netvue, Inc. App

List of user reviews and ratings for Netvue - In Sight In Mind

Total ratings

2.09 (Rating count: 4,504)

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Review summary

Users report a consistently unstable Netvue Android app plagued by crashes, freezes, and shutdowns. Live video often fails to stream or replay, with motion alerts and push notifications unreliable. Cameras frequently disconnect or require repeated reboots and re-pairing, and onboarding is difficult due to setup crashes and QR-code problems. Support is viewed as inconsistent. Overall, the common experience is poor reliability and user frustration across core features.

Pros

Cons

Frequent crashes, freezes, and overall instability of the app
Live view, replay, and motion/alert features often fail or are unreliable
Cameras frequently disconnect or require constant reconnects/reboots
Setup/onboarding crashes, login/registration issues, and QR-code reconnect problems
Push notifications not reliably delivering alerts and support often unhelpful

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User Reviews

Recent rating average: 1.10

All time rating average: 2.09

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70% (95)

Date	Author	Comment
2026-07-09	Je*****	The app doesn't work the same since the whole system went down for several days. Whenever I try SD card playback, it loads for ages then crashes and forces itself closed. Both the Netvue & the Netvue Next apps.
The app doesn't work the same since the whole system went down for several days. Whenever I try SD card playback, it loads for ages then crashes and forces itself closed. Both the Netvue & the Netvue Next apps.
2026-06-29	Pi*****	no longer goes online.
no longer goes online.
2026-06-27	Te*****	password reset is timed too short!
password reset is timed too short!
2026-06-26	Fe*****	It's been more than a week and it's still not working. Contacted customer support and they said they have updated to a new version of the app, which is not the case. Apparently I have the latest version installed and the cameras are not working at all
It's been more than a week and it's still not working. Contacted customer support and they said they have updated to a new version of the app, which is not the case. Apparently I have the latest version installed and the cameras are not working at all
2026-06-25	An*****	For those that are having issues with the app being broken. Download Birdfy and use your Netvue account there. It worked for me!
For those that are having issues with the app being broken. Download Birdfy and use your Netvue account there. It worked for me!
2026-06-25	Ja*****	can't get in to app
can't get in to app
2026-06-25	Do*****	Nothing works.... waste of money.
Nothing works.... waste of money.
2026-06-25	An*****	06/25/26 - Please fix the app! The WiFi settings are completely missing and you can't use the app at all! Birdfy fixed theirs quickly, but you need to fix this one!!
06/25/26 - Please fix the app! The WiFi settings are completely missing and you can't use the app at all! Birdfy fixed theirs quickly, but you need to fix this one!!
2026-06-25	JO*****	useless app. crashes all the time. zero customer support
useless app. crashes all the time. zero customer support
2026-06-25	Be*****	keeps saying network connection failed check network connection, my wifi is fine on every other app. I tried deleting and reinstalling, didn't help. unable to use my cameras now
keeps saying network connection failed check network connection, my wifi is fine on every other app. I tried deleting and reinstalling, didn't help. unable to use my cameras now