Reviews of DEEPBLUE Debit

By: Netspend Corporation App

List of user reviews and ratings for DEEPBLUE Debit

Total ratings

4.10 (Rating count: 457)

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Review summary

User feedback is mixed: many reviewers praise the app and card, but the most mentioned problems are app downtime and login issues, withdrawal limits and fees, activation delays, poor customer service, and security/fraud handling.

Pros

Easy-to-use app and card with a positive user experience
Card has appealing benefits and is appreciated by users
Some reviewers report good service and reliability
Strong positive sentiment across several reviews (love the app, love the card, love the bank)
Overall helpfulness and accessibility of banking features

Cons

Frequent app and website downtime and login issues
ATM withdrawal limits and fees restrict cash access
Slow or unhelpful customer service with unresolved issues
Card activation delays and long wait times to activate
Security concerns due to theft/fraud and slow fund recovery

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User Reviews

Recent rating average: 2.10

All time rating average: 4.10

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58% (40)

Date	Author	Comment
2026-05-14	Wi*****	The only way this got a star cause 0 is not an option this is literally the worst bank out there. if you were thinking about joining don't please. customer service is horrible and will not fix your issues. I would like to have a conversation with higher management but they refuse to talk.
The only way this got a star cause 0 is not an option this is literally the worst bank out there. if you were thinking about joining don't please. customer service is horrible and will not fix your issues. I would like to have a conversation with higher management but they refuse to talk.
2026-04-20	Me*****	cold not fully down load to complicated
cold not fully down load to complicated
2026-04-02	He*****	Worst company in the world can’t transfer your money to your bank account also they have promotions and don’t go thru with them false advertisement try to talk to the supervisor it’s impossible this company just needs to be closed down it’s sad
Worst company in the world can’t transfer your money to your bank account also they have promotions and don’t go thru with them false advertisement try to talk to the supervisor it’s impossible this company just needs to be closed down it’s sad
2026-03-19	an*****	They are definitely paying somebody to make their reviews look like four Stars cuz you cannot move your money like you want to. You can only get a certain amount out every day no ATM free Someone stole 200 out of my account and I had reported days earlier that my card was stolen after someone broke into my cars at work and if you want talk to someone you can for get about it .They charge 3.50 just get 200 out 300 the max at certain Atms and get cash back hard at most places.DO Not choose them
They are definitely paying somebody to make their reviews look like four Stars cuz you cannot move your money like you want to. You can only get a certain amount out every day no ATM free Someone stole 200 out of my account and I had reported days earlier that my card was stolen after someone broke into my cars at work and if you want talk to someone you can for get about it .They charge 3.50 just get 200 out 300 the max at certain Atms and get cash back hard at most places.DO Not choose them
2026-03-02	Jo*****	App is down website is down what's going on?
App is down website is down what's going on?
2026-02-24	Ca*****	Thieves. You're better off hiding your money under your mattress, at least the mattress doesn't charge fees.
Thieves. You're better off hiding your money under your mattress, at least the mattress doesn't charge fees.
2026-02-12	Ja*****	well it's not a bad credit card at all it's got a couple great benefits that come with it
well it's not a bad credit card at all it's got a couple great benefits that come with it
2026-02-10	je*****	I like the deepblue card
I like the deepblue card
2026-02-09	So*****	never had any problems.
never had any problems.
2026-02-03	Ga*****	they are not a good card place they limit you on how much you can pull off and they closed cases for nothing and force you to wait 10-20 business day for a check in the mail after trying to pull some of your own money off at a ATM machine!!!?
they are not a good card place they limit you on how much you can pull off and they closed cases for nothing and force you to wait 10-20 business day for a check in the mail after trying to pull some of your own money off at a ATM machine!!!?