Reviews of SNAPmobile

By: NetSapiens

List of user reviews and ratings for SNAPmobile

Total ratings

1.58 (Rating count: 226)

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Review summary

Users widely complain about the app's poor call reliability, including calls not ringing unless the app is open, dropped calls, and audio problems. Many report frequent crashes, freezes, and errors like 'no SMS number available' hindering text replies. Bluetooth and audio device support is inconsistent, and the app's user interface issues cause further frustration. While the app is functional for basic VoIP usage, these problems significantly impact its reliability and user experience, especially for business and remote work purposes.

Pros

App works fine mostly for basic functions.
Provides VoIP services useful for remote work.
Can receive texts and calls when app is properly functioning.
Interface looks nice to some users.
Has been used for multiple years, showing some longevity.

Cons

Calls often drop, stall, or have poor audio quality including static and echo.
Calls only ring or connect reliably when app is actively open and in foreground.
Frequent app crashes, freezes, and requires reinstalling or restarting to fix issues.
'No SMS number available' error prevents replying to texts.
Bluetooth and audio device detection issues, affecting call audio and multimedia.
Inaccurate call history and inconsistent UI behavior such as call answering problems and ringtone issues.
App logs users out unexpectedly and sometimes logs back in randomly, causing annoyance.

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User Reviews

Recent rating average: 1.50

All time rating average: 1.58

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16% (20)

Date	Author	Comment
2025-01-15	Ev*****	Why the calling tone we hear in our earpiece is a hospital pulse tone? Like, really??? How can someone even do like this. Shame. There is no option to change this :( year 2025, lol.
Why the calling tone we hear in our earpiece is a hospital pulse tone? Like, really??? How can someone even do like this. Shame. There is no option to change this :( year 2025, lol.
2024-12-26	Ji*****	app works fine mostly. small bug: The SMS section changes from my number to "No number available" after some period of time. Then have to sign out and back in for it to work.
app works fine mostly. small bug: The SMS section changes from my number to "No number available" after some period of time. Then have to sign out and back in for it to work.