Reviews of PVR Cinemas - Movie Tickets

By: PVR Cinemas

List of user reviews and ratings for PVR Cinemas - Movie Tickets

Total ratings

4.34 (Rating count: 258,086)

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Review summary

Overall, users report widespread issues with ads, cancellations, and payment handling, plus wrong theater delivery and weak customer support. A minority of users still view the app positively, but most reviews highlight reliability and UX problems that detract from the booking experience.

Pros

Some users describe the app as good or having a positive sentiment.
A few reviews explicitly call the app 'Nice'.
The app provides ticket booking and food ordering features.

Cons

Excessive ads before or during the movie, leading to long wait times.
No cancellation or refund option for tickets; cannot cancel bookings.
Tickets or orders sometimes go to the wrong cinema or show, causing charges and wasted time.
Payment issues, including failed payments and auto-charges without proper resolution.
Poor in-app support and customer service; lack of helpful assistance.

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User Reviews

Recent rating average: 1.80

All time rating average: 4.34

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77% (303)

Date	Author	Comment
2026-05-14	sa*****	😊👌🏻👍
😊👌🏻👍
2026-05-14	in*****	Better to use District or BookMyShow This app shows overpriced tickets
Better to use District or BookMyShow This app shows overpriced tickets
2026-05-13	Hi*****	Must Watch At Pvr . inox Luxe
Must Watch At Pvr . inox Luxe
2026-05-12	Kr*****	worst app ever !!!...I had this terrible experience that when I try to make a payment, it shows like "something went wrong", and I try to make another payment and gets paid 2 times.
worst app ever !!!...I had this terrible experience that when I try to make a payment, it shows like "something went wrong", and I try to make another payment and gets paid 2 times.
2026-05-10	Su*****	don't book ticket from this totaly bad app there is no option of cancel ticket and many more which is totaly un usual
don't book ticket from this totaly bad app there is no option of cancel ticket and many more which is totaly un usual
2026-05-10	Ru*****	terrible
terrible
2026-05-10	*****	Udaipur celebration mall pvr has the worst condition poor quality damaged seats with torn seat covers & unhygienic quality drinking water
Udaipur celebration mall pvr has the worst condition poor quality damaged seats with torn seat covers & unhygienic quality drinking water
2026-05-08	Ni*****	They fool yoy through their false advertisements by luring you with offers first and when you install and try to book, there will be 100s of terms and conditions and multiple types of additional charges/taxes.
They fool yoy through their false advertisements by luring you with offers first and when you install and try to book, there will be 100s of terms and conditions and multiple types of additional charges/taxes.
2026-05-08	Ch*****	They have drastically increased the convenience fee now. I had to pay 110Rs just for 2 tickets. This is looting.
They have drastically increased the convenience fee now. I had to pay 110Rs just for 2 tickets. This is looting.
2026-05-05	AR*****	bad experience
bad experience