Reviews of Neema

By: Neema App

List of user reviews and ratings for Neema

Total ratings

4.30 (Rating count: 2,771)

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Review summary

Users praise Neema for its excellent customer service, ease of use, fast money transfer, and reliable exchange rates. Many appreciate having a linked visa card for transactions. However, multiple reviews report app crashes, bugs in money transfers, and poor customer support response in complex cases. Security aspects and unclear fee structures are also common concerns. Overall, while Neema offers solid international transfer features, its app stability and support need improvement.

Pros

Excellent and responsive customer service that is appreciated by many users.
Easy to use for sending money internationally with good exchange rates.
Fast and reliable money transfer process when it works correctly.
Provides a visa card linked to the app which is convenient for online transactions.
Generally user-friendly interface for basic operations and money transfer.

Cons

App stability issues including crashes, freezes, and loading problems reported by multiple users.
Customer support can be slow or unhelpful especially regarding complex problems or delays.
Security concerns raised about account access if password is compromised.
Frequent bugs affecting transaction processes such as transfers not going through and card details not saving.
Lack of clear information on fees, transfer limits, and restrictions during onboarding and usage.

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User Reviews

Recent rating average: 4.00

All time rating average: 4.30

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32% (9)

Date	Author	Comment
2025-01-26	di*****	Best app for the foreigner. And the customer service wow always available for any problem.I love this App thnk u Neema from the bottom of my heart ❣️.
Best app for the foreigner. And the customer service wow always available for any problem.I love this App thnk u Neema from the bottom of my heart ❣️.
2024-12-13	An*****	Thank you for solving my concern neema,Great app and team👏☺️
Thank you for solving my concern neema,Great app and team👏☺️
2024-11-11	Aa*****	Worst customer care experience ever 😫. My big money stuck in neema account and I am not able to transfer to any other account. Neema customer care is not at all responding. Reach out to me asap else I will share evidence on Twitter.
Worst customer care experience ever 😫. My big money stuck in neema account and I am not able to transfer to any other account. Neema customer care is not at all responding. Reach out to me asap else I will share evidence on Twitter.
2024-11-03	Li*****	Reliable digital money transfer. Accessible and easy to use. Can send money to your loved ones without the hassle.
Reliable digital money transfer. Accessible and easy to use. Can send money to your loved ones without the hassle.
2024-10-30	Av*****	Neema is easy, fast and secure. Excellent customer service. The support team helped me to refund my money back because I made a mistake in the receiver details. Recommended this app.
Neema is easy, fast and secure. Excellent customer service. The support team helped me to refund my money back because I made a mistake in the receiver details. Recommended this app.
2024-10-16	Ol*****	Easy and comfy use more than ever!
Easy and comfy use more than ever!
2024-09-13	Ma*****	I made a money transfer On yesterday USD 1,879.1 through this app. nothing happened to the money.... I will not get my money back either.... two days now... I am in big trouble... please don't do this kind of work to the people.. if any one can see this... give me a feedback.. I send lots of email no one goven exact answer... please
I made a money transfer On yesterday USD 1,879.1 through this app. nothing happened to the money.... I will not get my money back either.... two days now... I am in big trouble... please don't do this kind of work to the people.. if any one can see this... give me a feedback.. I send lots of email no one goven exact answer... please
2024-09-09	JO*****	Excellent service and nice exchange rate
Excellent service and nice exchange rate
2024-09-01	Ra*****	Namaste ,It is the one of the beat app to send money worldwide, but please improve security if someone/somebody knows my login password then they will easily access the account.😥😢 Thank you Team Neema.
Namaste ,It is the one of the beat app to send money worldwide, but please improve security if someone/somebody knows my login password then they will easily access the account.😥😢 Thank you Team Neema.
2024-08-11	Ma*****	Very great application. Customer service is very helpful anytime I have a problem in depositing and sending money. Fast and reliable apps. Recommend 100% this app..🤩🤩🤩
Very great application. Customer service is very helpful anytime I have a problem in depositing and sending money. Fast and reliable apps. Recommend 100% this app..🤩🤩🤩