Reviews of EasyDispatch

By: Protech Advance

List of user reviews and ratings for EasyDispatch

Total ratings

2.00 (Rating count: 217)

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Review summary

Multiple users report issues with EasyDispatch's delivery service, including riders not picking up items, delays, and poor customer support. Refunds are difficult to obtain, and there are fraud concerns. However, the app is easy to use, with a smooth payment process and occasional timely delivery. While some customers had positive experiences with customer care and delivery speed, the majority faced unreliability and lack of support.

Pros

The app interface is easy to use and navigate.
The payment process is seamless and straightforward.
Some users had fast and polite customer support experiences.
Occasional timely pickup and delivery were reported.
Order placement through the app is generally smooth.

Cons

Rider pick-up delays or no pick-up at all occur frequently.
Poor or unresponsive customer service and support.
Unreliable refund policies with many users unable to get refunds.
App fraud concerns and possible scam activity noted by multiple users.
Inconsistent delivery with orders marked fulfilled but not delivered.

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User Reviews

Recent rating average: 1.00

All time rating average: 2.00

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257% (18)

Date	Author	Comment
2024-12-04	Fl*****	Your services are very poor I ordered for a pickup for delivery and made payment only for me to call asigned rider,the rider said he is not available for the immediate delivery, ask me to cancel the order but 20% out of my money will be deducted when refund.
Your services are very poor I ordered for a pickup for delivery and made payment only for me to call asigned rider,the rider said he is not available for the immediate delivery, ask me to cancel the order but 20% out of my money will be deducted when refund.
2024-10-01	Vi*****	Apparently, this company has shut down, but someone is still running the app and using it to defraud people. I used this app a few times in 2022 and the services were satisfactory. So I decided to use it again. The ordering process was seamless as usual, payment was seamless as usual. But something funny happened after payment, the contact button is not working. 24hrs after placing the order, the order was marked as fulfilled whereas it wasn't. So someone is using this app to defraud people.
Apparently, this company has shut down, but someone is still running the app and using it to defraud people. I used this app a few times in 2022 and the services were satisfactory. So I decided to use it again. The ordering process was seamless as usual, payment was seamless as usual. But something funny happened after payment, the contact button is not working. 24hrs after placing the order, the order was marked as fulfilled whereas it wasn't. So someone is using this app to defraud people.