Reviews of Naturitas: Natural Health

By: Naturitas

List of user reviews and ratings for Naturitas: Natural Health

Total ratings

4.59 (Rating count: 30,130)

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Review summary

User feedback is largely positive about selection and ease of use, but the app suffers from delivery reliability issues, payment method limitations, login problems, slow performance and poor UI, and navigation obstacles with limited subcategories and weak customer service.

Pros

Wide variety of products and brands
Easy to use with a smooth app experience and quick checkout
Competitive prices and good deals

Cons

Delivery delays, unreliable shipping estimates, and some items arriving expired
Payment method issues or limitations (Bizum/mbway not supported) and promos not honored
Login/account access problems (cannot log in after purchase; Google login not available)
Slow performance and several UI/UX issues (slow when changing quantities, screens covered, small text, keyboard overlay)
Navigation and customer service issues (limited subcategories, hard product search, weak support)

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User Reviews

Recent rating average: 2.20

All time rating average: 4.59

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150% (30)

Date	Author	Comment
2026-06-14	Za*****	can't pay try all my credit cards and all got declined. I am positive all my card were fine cuz I try all my credit cards
can't pay try all my credit cards and all got declined. I am positive all my card were fine cuz I try all my credit cards
2026-06-10	Ké*****	op de website staat, 5% korting in de app, helaas als ik wil bestellen in de app krijg ik dit te zien: Oeps! The operation could not be completed. (BSWFoundation.APIClient.Error.FailureStatusCode: 503) heb geprobeerd opnieuw te downloaden, cache legen etc, maar niks werkt... update: na dingen toevoegen en verwijderen en 10x proberen is het gelukt, de code werkte maar kreeg alsnog 503 error
op de website staat, 5% korting in de app, helaas als ik wil bestellen in de app krijg ik dit te zien: Oeps! The operation could not be completed. (BSWFoundation.APIClient.Error.FailureStatusCode: 503) heb geprobeerd opnieuw te downloaden, cache legen etc, maar niks werkt... update: na dingen toevoegen en verwijderen en 10x proberen is het gelukt, de code werkte maar kreeg alsnog 503 error
2026-05-18	Ma*****	I have been making purchases at naturitas.pt online for years so thought this would be a great option when I can't use my PC. Unfortunately there is a glitch in the payment process whereby I could not load the expiry date of my card. What a waste of time.
I have been making purchases at naturitas.pt online for years so thought this would be a great option when I can't use my PC. Unfortunately there is a glitch in the payment process whereby I could not load the expiry date of my card. What a waste of time.