Reviews of National Savings Digital

By: National Savings

List of user reviews and ratings for National Savings Digital

Total ratings

2.43 (Rating count: 1,852)

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Review summary

Reviews are mixed: some users praise the app and its digital onboarding, but many reports highlight reliability and support issues. Recurrent problems include biometric verification failures, signup/upload errors (including 413 and PDF-size limits), app crashes, OTP/login difficulties, and weak customer support.

Pros

Positive user sentiment: some reviews praise the app and describe it as good or very good (e.g., I like this app, National Savings Digital App is very good, Best).
Digital onboarding capability: opening an account digitally is possible for some users.
General usefulness when functioning: reviewers acknowledge the app exists as a digital banking tool and has value when it works.

Cons

Biometric verification failures and repeated biometric login issues.
Registration and document-upload problems (Chrome errors, file upload failures, PDF-size/format limits, 413 errors).
Frequent app crashes and stability problems during use.
OTP/login problems and unreliable or unresponsive support for fixes.
Poor customer support and lack of 24/7 accessibility (call center issues, long wait times).

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User Reviews

Recent rating average: 1.30

All time rating average: 2.43

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215% (73)

Date	Author	Comment
2026-05-14	Sy*****	you have to remove the requirement of number should be on the user name as it is not necessary when you have cnic and bio matric verifications and all. so please remove this so users who don't have that particular sim on their names that he gave in the bank, due to some reasons, can easily sign up without facing any issues.
you have to remove the requirement of number should be on the user name as it is not necessary when you have cnic and bio matric verifications and all. so please remove this so users who don't have that particular sim on their names that he gave in the bank, due to some reasons, can easily sign up without facing any issues.
2026-05-10	Al*****	app is not working. Transfers function is not working
app is not working. Transfers function is not working
2026-05-07	nu*****	one of the worst app in history
one of the worst app in history