Reviews of National Savings Digital

By: National Savings App

List of user reviews and ratings for National Savings Digital

Total ratings

2.43 (Rating count: 1,910)

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Review summary

Reviews are mixed: some users praise the app and its digital onboarding, but many reports highlight reliability and support issues. Recurrent problems include biometric verification failures, signup/upload errors (including 413 and PDF-size limits), app crashes, OTP/login difficulties, and weak customer support.

Pros

Positive user sentiment: some reviews praise the app and describe it as good or very good (e.g., I like this app, National Savings Digital App is very good, Best).
Digital onboarding capability: opening an account digitally is possible for some users.
General usefulness when functioning: reviewers acknowledge the app exists as a digital banking tool and has value when it works.

Cons

Biometric verification failures and repeated biometric login issues.
Registration and document-upload problems (Chrome errors, file upload failures, PDF-size/format limits, 413 errors).
Frequent app crashes and stability problems during use.
OTP/login problems and unreliable or unresponsive support for fixes.
Poor customer support and lack of 24/7 accessibility (call center issues, long wait times).

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User Reviews

Recent rating average: 1.90

All time rating average: 2.43

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63% (107)

Date	Author	Comment
2026-08-04	Kh*****	it's true work
it's true work
2026-08-04	Us*****	app crashes at bio-matric. could not do bio-matric for my new account
app crashes at bio-matric. could not do bio-matric for my new account
2026-08-04	Fa*****	stucking in verification is serious issue... 😞 and after that staff response is too much slow... opening account is hard and tuff task..... 😬
stucking in verification is serious issue... 😞 and after that staff response is too much slow... opening account is hard and tuff task..... 😬
2026-08-03	Im*****	The App crashed during the biometric verification again again. please resolve this issue asap. Thanks
The App crashed during the biometric verification again again. please resolve this issue asap. Thanks
2026-08-03	Ah*****	mera acount National saving mein add hai per ap khol k nhi de rha finger scan k bad wapsi home per ajata plz thk karde
mera acount National saving mein add hai per ap khol k nhi de rha finger scan k bad wapsi home per ajata plz thk karde
2026-08-01	Fa*****	during the final process of biometric the app shut down. Tried many times same thing happen again and again. The staff keep saying the problem will be resolved in 2 days and almost 1 week gone. Very Disappointing experience
during the final process of biometric the app shut down. Tried many times same thing happen again and again. The staff keep saying the problem will be resolved in 2 days and almost 1 week gone. Very Disappointing experience
2026-07-31	Mu*****	App stucked and crashed. Unable to register.
App stucked and crashed. Unable to register.
2026-07-30	Mu*****	In App from where we have submit Zakat Exemption Form Further While Booking Digital SSC Certificate Following error appears " Coupd Not Able to generate inventory for issuance
In App from where we have submit Zakat Exemption Form Further While Booking Digital SSC Certificate Following error appears " Coupd Not Able to generate inventory for issuance
2026-07-30	kh*****	let me try to run this app without crashing for few months then reviews will be offered.
let me try to run this app without crashing for few months then reviews will be offered.
2026-07-29	Na*****	The app requires users to disable Developer Mode just to run. Why on earth should we have to turn off developer settings for a standard application? I have uninstalled the app and will not be using it again until this unnecessary restriction is removed.
The app requires users to disable Developer Mode just to run. Why on earth should we have to turn off developer settings for a standard application? I have uninstalled the app and will not be using it again until this unnecessary restriction is removed.