Reviews of National Savings Digital

By: National Savings App

List of user reviews and ratings for National Savings Digital

Total ratings

2.43 (Rating count: 1,888)

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Review summary

Reviews are mixed: some users praise the app and its digital onboarding, but many reports highlight reliability and support issues. Recurrent problems include biometric verification failures, signup/upload errors (including 413 and PDF-size limits), app crashes, OTP/login difficulties, and weak customer support.

Pros

Positive user sentiment: some reviews praise the app and describe it as good or very good (e.g., I like this app, National Savings Digital App is very good, Best).
Digital onboarding capability: opening an account digitally is possible for some users.
General usefulness when functioning: reviewers acknowledge the app exists as a digital banking tool and has value when it works.

Cons

Biometric verification failures and repeated biometric login issues.
Registration and document-upload problems (Chrome errors, file upload failures, PDF-size/format limits, 413 errors).
Frequent app crashes and stability problems during use.
OTP/login problems and unreliable or unresponsive support for fixes.
Poor customer support and lack of 24/7 accessibility (call center issues, long wait times).

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User Reviews

Recent rating average: 2.20

All time rating average: 2.43

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63% (90)

Date	Author	Comment
2026-07-09	Ab*****	all is ok
all is ok
2026-07-06	MU*****	good 👍🏻
good 👍🏻
2026-07-01	At*****	please up great transfer limit to other bank maxmam 50 lakh par day The app is significantly behind other banks' mobile banking apps in terms of features, performance, and user experience. There is considerable room for improvement. Kindly upgrade and enhance the app so that it meets modern banking standards and can compete effectively with other banks' applications. A faster, more user-friendly, and feature-rich app would greatly improve the customer experience.
please up great transfer limit to other bank maxmam 50 lakh par day The app is significantly behind other banks' mobile banking apps in terms of features, performance, and user experience. There is considerable room for improvement. Kindly upgrade and enhance the app so that it meets modern banking standards and can compete effectively with other banks' applications. A faster, more user-friendly, and feature-rich app would greatly improve the customer experience.
2026-07-01	Mu*****	after each time logging in app says that your login session has expired, try again to login. plz fix this problem because i am not able to transfer my funds
after each time logging in app says that your login session has expired, try again to login. plz fix this problem because i am not able to transfer my funds
2026-07-01	Ib*****	not working
not working
2026-06-29	Ha*****	Misleading error message "Account Already Exists". However, trying for the very first time. Ultimately had to visit branch.
Misleading error message "Account Already Exists". However, trying for the very first time. Ultimately had to visit branch.
2026-06-28	Su*****	I specifically downloaded this app for digital prize bonds, and there are in the coming soon stage for more than a year. I don't know what kind of government institute is. This is who couldn't make a simple feature in more than a year.
I specifically downloaded this app for digital prize bonds, and there are in the coming soon stage for more than a year. I don't know what kind of government institute is. This is who couldn't make a simple feature in more than a year.
2026-06-27	Za*****	Still not launch digital prize bonds since 2023 and not resolve complaints registered through national savings app in complaints section
Still not launch digital prize bonds since 2023 and not resolve complaints registered through national savings app in complaints section
2026-06-25	Di*****	working.. jab se use ki he kbhi masla ni aya
working.. jab se use ki he kbhi masla ni aya
2026-06-24	ho*****	😡😡😡
😡😡😡