Encompass Insurance

Name: Encompass Insurance
Rating: 2.5409837 (61 reviews)
Author: National General Insurance

By: National General Insurance App

The Encompass MobileApp is not yet available in all states.

Overview

Google Play Store

Downloads

16,387 ▲ 40

Data as of 2026-08-26

Rating:

2.54

(61)

Version:

1.90.778

Last updated: 2026-08-20

Ranking

#465,132 ▼ 920

Overall

Features & Capabilities

The Encompass Insurance Mobile App offers policyholders convenient, round-the-clock access to their insurance information. Although availability varies by state, users can review policy documents, sign policy paperwork electronically, and access digital proof of insurance via ID cards right from their mobile devices. The app also provides seamless management of payments and billing history, direct contact info for your Encompass agent, and the ability to file claims swiftly and efficiently.

Additional features include requesting roadside assistance for towing and labor coverage, ensuring users have comprehensive support wherever they are. Free to download and user-friendly, the app enhances peace of mind by putting essential insurance services conveniently in your pocket.

User Growth & Download Statistics

App

By:

National General Insurance

Downloads:

16,387 40

Rating:

2.54

(61)

Version:

1.90.778 Last updated: 2026-08-20

Version code:

778

Creation date:

2022-01-25

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk

Size:

57.55MB

Email:

IT*****@ngic.com

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-26

Compare stats and ranking:

Ranking

# 465,132 ▼ 920

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

National General Insurance

Google Play Store

https://play.google.com/store/apps/details?id=com.natgen.d2cplatform.mobileapps.encompass

Email:

IT*****@ngic.com

User Reviews

Multiple users report significant login difficulties and app crashes, preventing access to key features like ID cards and electronic signatures. While biometric login works well once logged in, initial setup and authentication are problematic. The app is slow and often unresponsive, and is only available in certain areas such as Tennessee, limiting its usability. Users have also noted that policy data may be outdated within the app. Overall, the app struggles with stability and accessibility issues impacting most users' experiences.

Pros

Once logged in, biometric login works well and app functions smoothly.
Accessible via website despite app issues.

Cons

App frequently fails to load or display insurance ID cards.
Users experience persistent login issues despite correct credentials.
App crashes during registration or password reset attempts.
App is slow and unresponsive at times.
Limited geographical availability, only usable in certain regions like Tennessee.

Recent reviews

The app won't load my insurance ID card which is basically the only reason you need this app

Na*****, 2024-11-10

As mentioned by other reviewers, I installed the app for the first time and did experience slowness on the first data load and also enabled biometrics. Subsequent times it worked just fine and had no issues.