Naqlax

Contact Details: Name, phone number, email address, and address.
Legal & Verification Documents: Driver’s license, national ID, or company registration documents (for Partners and Drivers).
Payment Information: Bank account or wallet details for payouts, subscription payments, and top-ups.
Communication Records: Emails, chats, or call records with our support and service teams.
Transaction & Trip Data: Journey details, trip history, time/date stamps, trip completion status, and payment confirmations.
Location Data (Drivers): Real-time GPS information from Drivers’ devices when the App is running in the foreground or background.
Trip Operations: To navigate pick-ups and drop-offs, calculate estimated times of arrival, and track active deliveries.
Service Matching: To connect Customers with available Drivers nearby, based on location, vehicle type, and preferences.
Pricing & Fares: To calculate costs using order details (pick-up/drop-off points, distance, time, tolls, taxes, and applicable fees).
Safety & Monitoring: To verify trip accuracy, improve security, and ensure compliance with service standards.
Service Improvement: To analyze demand, optimize routing, and improve delivery efficiency.
Users (Drivers and Customers) may use the App with limited location tracking, but some features may not function properly without enabling it.