Reviews of Namecheap

By: Namecheap, Inc App

List of user reviews and ratings for Namecheap

Total ratings

2.42 (Rating count: 2,425)

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Review summary

Reviewers praise Namecheap for affordable domains and generally good support, but the Android app is unreliable. Repeated login/verification problems, account locks, feature gaps, and bugs (like duplicate orders) ruin the mobile experience. The domain purchasing platform and customer service are valued, but the app’s stability and functionality undermine overall satisfaction.

Pros

Competitive pricing for domains and a strong platform to buy domains.
Solid customer support with quick responses and live-agent escalation when needed.
Positive perception of Namecheap's overall domain purchasing experience.

Cons

App login/verification issues (PIN-based login, resets when leaving the app).
Account or domain access frequently locked with slow or unresponsive support to resolve.
Missing essential features and settings in the app; overall functionality is weak.
Bugs such as duplicate orders when using the app.

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User Reviews

Recent rating average: 2.60

All time rating average: 2.42

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65% (63)

Date	Author	Comment
2026-08-12	Ja*****	Useless app. Basically no functionality on my device except for listing my domains. No account management, payment management etc. I can vibe a better app on fakeGPT.
Useless app. Basically no functionality on my device except for listing my domains. No account management, payment management etc. I can vibe a better app on fakeGPT.
2026-08-01	Ga*****	Great app
Great app
2026-07-30	Ke*****	Log in need code to email, switch to email, get code but app has reset, log in, code sent to email, get code, app resets, log in, code sent to email, get code, app resets, blocked for 10 mins, give up ..
Log in need code to email, switch to email, get code but app has reset, log in, code sent to email, get code, app resets, log in, code sent to email, get code, app resets, blocked for 10 mins, give up ..
2026-07-30	Lo*****	Namecheap is an excellent site. They have all the sites and the end of parts of the web addresses. And all the prices and structures are market-> fair.
Namecheap is an excellent site. They have all the sites and the end of parts of the web addresses. And all the prices and structures are market-> fair.
2026-07-12	Ah*****	Search is the main usecase for Namecheap app, I want to quickly search a domain. Search is most of the times very slow and buggy. Namecheap needs to fix the app, otherwise just publish a simple PWA.
Search is the main usecase for Namecheap app, I want to quickly search a domain. Search is most of the times very slow and buggy. Namecheap needs to fix the app, otherwise just publish a simple PWA.
2026-07-09	Do*****	The email field only accepts 20 characters which makes me unable to login
The email field only accepts 20 characters which makes me unable to login
2026-07-07	Bl*****	I used this VPN website and I had my 1-year membership. but later on they increased the membership price and I had to sign off unsubscribe from my membership. they helped me out to unsubscribe from the membership it was pretty easy. but I don't want to use VPN anymore. That's why I had to let go of the app. if you need VPN you can sign up and subscribe and see what happens to you next. overall it's a good app. I hope the world will be at peace. thank you for everything. goodbye.
I used this VPN website and I had my 1-year membership. but later on they increased the membership price and I had to sign off unsubscribe from my membership. they helped me out to unsubscribe from the membership it was pretty easy. but I don't want to use VPN anymore. That's why I had to let go of the app. if you need VPN you can sign up and subscribe and see what happens to you next. overall it's a good app. I hope the world will be at peace. thank you for everything. goodbye.
2026-07-05	Ti*****	it doesn't actually do much.
it doesn't actually do much.
2026-07-04	Ni*****	When it works it's fine, a little outdated but functional. Quite often when I open the app it states that I have no domains, which is untrue. It's just super unreliable
When it works it's fine, a little outdated but functional. Quite often when I open the app it states that I have no domains, which is untrue. It's just super unreliable
2026-06-20	Be*****	The app never work very much outdated version. Kindly revamp app to latest version and website also as it too confusing to use should be user friendly.The company stands well in the domain market they have to update the versions.
The app never work very much outdated version. Kindly revamp app to latest version and website also as it too confusing to use should be user friendly.The company stands well in the domain market they have to update the versions.