Reviews of Namecheap

By: Namecheap, Inc App

List of user reviews and ratings for Namecheap

Total ratings

2.42 (Rating count: 2,414)

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Review summary

Reviewers praise Namecheap for affordable domains and generally good support, but the Android app is unreliable. Repeated login/verification problems, account locks, feature gaps, and bugs (like duplicate orders) ruin the mobile experience. The domain purchasing platform and customer service are valued, but the app’s stability and functionality undermine overall satisfaction.

Pros

Competitive pricing for domains and a strong platform to buy domains.
Solid customer support with quick responses and live-agent escalation when needed.
Positive perception of Namecheap's overall domain purchasing experience.

Cons

App login/verification issues (PIN-based login, resets when leaving the app).
Account or domain access frequently locked with slow or unresponsive support to resolve.
Missing essential features and settings in the app; overall functionality is weak.
Bugs such as duplicate orders when using the app.

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User Reviews

Recent rating average: 2.80

All time rating average: 2.42

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65% (60)

Date	Author	Comment
2026-07-09	Do*****	The email field only accepts 20 characters which makes me unable to login
The email field only accepts 20 characters which makes me unable to login
2026-07-07	Bl*****	I used this VPN website and I had my 1-year membership. but later on they increased the membership price and I had to sign off unsubscribe from my membership. they helped me out to unsubscribe from the membership it was pretty easy. but I don't want to use VPN anymore. That's why I had to let go of the app. if you need VPN you can sign up and subscribe and see what happens to you next. overall it's a good app. I hope the world will be at peace. thank you for everything. goodbye.
I used this VPN website and I had my 1-year membership. but later on they increased the membership price and I had to sign off unsubscribe from my membership. they helped me out to unsubscribe from the membership it was pretty easy. but I don't want to use VPN anymore. That's why I had to let go of the app. if you need VPN you can sign up and subscribe and see what happens to you next. overall it's a good app. I hope the world will be at peace. thank you for everything. goodbye.
2026-07-05	Ti*****	it doesn't actually do much.
it doesn't actually do much.
2026-07-04	Ni*****	When it works it's fine, a little outdated but functional. Quite often when I open the app it states that I have no domains, which is untrue. It's just super unreliable
When it works it's fine, a little outdated but functional. Quite often when I open the app it states that I have no domains, which is untrue. It's just super unreliable
2026-06-20	Be*****	The app never work very much outdated version. Kindly revamp app to latest version and website also as it too confusing to use should be user friendly.The company stands well in the domain market they have to update the versions.
The app never work very much outdated version. Kindly revamp app to latest version and website also as it too confusing to use should be user friendly.The company stands well in the domain market they have to update the versions.
2026-06-14	PR*****	Everything is great but user interface should be updates, it is hard to explore updating custom DNS. seems like 90s CSS less HTML website.
Everything is great but user interface should be updates, it is hard to explore updating custom DNS. seems like 90s CSS less HTML website.
2026-06-12	Ha*****	don't trust them. yesterday at the at 12am I checked a domain and it was available. so I was tired and I didn't made the payment yet. I swear that I searched the domain name on name cheap just once. today the domain is gone (trick). they just used my cookies too and they just created the same website idea. People really the idea was very specialised . now there is a new website listed with my name idea with my brain ideas ,cookies ideas . it's really shame on you
don't trust them. yesterday at the at 12am I checked a domain and it was available. so I was tired and I didn't made the payment yet. I swear that I searched the domain name on name cheap just once. today the domain is gone (trick). they just used my cookies too and they just created the same website idea. People really the idea was very specialised . now there is a new website listed with my name idea with my brain ideas ,cookies ideas . it's really shame on you
2026-05-29	SA*****	good 👍
good 👍
2026-05-22	Jo*****	Only option is web address. when will you add the rest of the products that you offer and what we have purchased.
Only option is web address. when will you add the rest of the products that you offer and what we have purchased.
2026-05-12	Sy*****	bad UI. limited option. and not working properly.
bad UI. limited option. and not working properly.