List of user reviews and ratings for My Virtual Mission
Total ratings
3.68 (Rating count: 1,838)
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Review summary
Pros
- Easy to create and manage missions with intuitive navigation.
- Real-time map with interactive features (photo posts, motivation) that keeps participants engaged.
- Responsive customer support and helpful team.
- Supports multiple trackers and automation (milestone emails, newsfeed) for corporate challenges.
Cons
- Distance tracking is often inaccurate or inconsistent; miles can be miscounted or not posted correctly.
- Tracker integrations (Google Fit, Samsung Health) can be unreliable, causing delayed or missing sync and data mismatches.
- Premium subscription issues: features locked behind a paid tier or show 'premium required' despite payment.
- App stability concerns: crashes, slow performance, and frequent bugs.
- Some map features (Street View) and certain flows (joining races, linking to websites) are unreliable or broken.
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User Reviews
Recent rating average: 2.20
All time rating average: 3.68
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-07-14 | The app needs a lot of work....I connect to app through Google fit and it fails to connect more times than not. I have gone through all the steps and now it does work at all. Tried to go through support and I've gotten one response in 3 days when it says they usually respond in 12 hours. Don't use till they fix their issues. | ||
| The app needs a lot of work....I connect to app through Google fit and it fails to connect more times than not. I have gone through all the steps and now it does work at all. Tried to go through support and I've gotten one response in 3 days when it says they usually respond in 12 hours. Don't use till they fix their issues. | |||
| 2026-03-01 | doesn't read to post the distance anymore 😕 I lost an evening in posting. Hopefully Administration can help me with my lost. I were able to reconnect after hours of checking permissions on both apps. uninstall and reinstall and finally it read each other. still have some issues with grayed out activities unable to add walking indoors or cycling if I had the opportunity 🤔 to do both. Only walking outdoors is available for me sadly. | ||
| doesn't read to post the distance anymore 😕 I lost an evening in posting. Hopefully Administration can help me with my lost. I were able to reconnect after hours of checking permissions on both apps. uninstall and reinstall and finally it read each other. still have some issues with grayed out activities unable to add walking indoors or cycling if I had the opportunity 🤔 to do both. Only walking outdoors is available for me sadly. | |||
| 2025-11-22 | Won't post distances properly. I posted an 8 mile run and it keeps recording it as 5 miles. The Strava connect feature only worked once so now I have to upload manually. UI is buggy and not very intuitive so you have to search around to find what you're looking for. | ||
| Won't post distances properly. I posted an 8 mile run and it keeps recording it as 5 miles. The Strava connect feature only worked once so now I have to upload manually. UI is buggy and not very intuitive so you have to search around to find what you're looking for. | |||
| 2025-10-11 | Not sync on time. It seems update from app to website is on batch mode. And not sync properly on website. when some change in app the data/ratings are different. | ||
| Not sync on time. It seems update from app to website is on batch mode. And not sync properly on website. when some change in app the data/ratings are different. | |||
| 2025-07-09 | I tried to join a race using my existing account and it wasn't possible. | ||
| I tried to join a race using my existing account and it wasn't possible. | |||
| 2025-07-08 | Love the challenges, but both apps just run without opening up. I have to login to the site through the web, but it is not the same. Initially, I had a great experience with my first 4, but this last one.... I am not sure what changed. | ||
| Love the challenges, but both apps just run without opening up. I have to login to the site through the web, but it is not the same. Initially, I had a great experience with my first 4, but this last one.... I am not sure what changed. | |||
| 2025-07-04 | Doesn't support Samsung. App is unbearably slow to use and this was confirmed over multiple androids. | ||
| Doesn't support Samsung. App is unbearably slow to use and this was confirmed over multiple androids. | |||
| 2025-03-31 | This used to be a really good when they had the partnership with Country Walking magazine for the Walk1000Miles missions. This year is my 4th year doing a mission. Set up a personal mission but in order to post distances I paid £22.99 for Premium, but it's still saying "premium required" every time I want to start adding mileage. Set up a short test route since paying and that's doing the same thing. Sent messages but had no response! UPDATE: Team have been very helpful and problem resolved. | ||
| This used to be a really good when they had the partnership with Country Walking magazine for the Walk1000Miles missions. This year is my 4th year doing a mission. Set up a personal mission but in order to post distances I paid £22.99 for Premium, but it's still saying "premium required" every time I want to start adding mileage. Set up a short test route since paying and that's doing the same thing. Sent messages but had no response! UPDATE: Team have been very helpful and problem resolved. | |||
| 2024-11-25 | AWESOME, FUN & easy to use! Created a mission for our company for Breast Cancer Awareness month. It was super easy to create & execute, and there was EXCELLENT customer service along the way. Vanessa was great. The challenge was fun! LOVED the real-time map... and all the interactive features, like posting pictures & words of motivation & encouragement. The Virtual Mission company is very well organized & they make it very easy to navigate the app. We will DEFINITELY be doing another next year! | ||
| AWESOME, FUN & easy to use! Created a mission for our company for Breast Cancer Awareness month. It was super easy to create & execute, and there was EXCELLENT customer service along the way. Vanessa was great. The challenge was fun! LOVED the real-time map... and all the interactive features, like posting pictures & words of motivation & encouragement. The Virtual Mission company is very well organized & they make it very easy to navigate the app. We will DEFINITELY be doing another next year! | |||
| 2024-08-26 | I registered and tried to "start a mission" but it wouldn't work and just kept linking me to a website which asked me to register a second time. Don't waste your time it's broken | ||
| I registered and tried to "start a mission" but it wouldn't work and just kept linking me to a website which asked me to register a second time. Don't waste your time it's broken | |||
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