Features & Capabilities

MyTeleMed is a HIPAA compliant messaging app designed for doctors to securely manage patient communications. It ensures full protection of Personal Health Information (PHI) by storing messages on a web-based server with password protection, avoiding risks from mobile device theft.

Doctors receive real-time push notifications for new patient messages, which include severity, details, and callback information. The app logs doctor comments, callbacks, call durations, and offers an option to record calls. Its custom escalation procedures ensure messages are delivered and responded to promptly, with options to escalate calls based on user settings. Additional features include customizable alert modes, caller ID masking with an office number, and 24/7 customer service access. MyTeleMed enhances secure communication for medical practices and hospitals, improving efficiency while maintaining strict privacy standards.

User Growth & Download Statistics

By:
CareXM Mobile App Developer
Downloads:
36,015 11
Rating:
3.10
(106)
Version:
4.21 Last updated: 2023-02-23
Version code:
121
Creation date:
2012-03-01
Publisher country:
US US
Permissions:
  • android.permission.CALL_PHONE Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.WAKE_LOCK Low risk
  • com.google.android.c2dm.permission.RECEIVE Low risk
  • com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE Low risk
  • android.permission.ACCESS_NETWORK_STATE Safe
  • android.permission.VIBRATE Safe
Size:
4.14MB
Email:
cu*****@telemedinc.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
CareXM Mobile App Developer
Google Play Store
https://play.google.com/store/apps/details?id=com.mytelemed.android
Email:
cu*****@telemedinc.com
Website:
https://www.telemedinc.com

User Reviews

Many users experience frequent notification failures, app crashes, and logout issues, severely impacting the app's reliability for on-call work. Support is widely reported as unhelpful and poor. Despite these issues, users appreciate the easy installation, HIPAA compliance, protected calling, reporting features, and ability to reference past calls, highlighting important functional positives amid the challenges.
Pros
  • Easy to install and configure
  • HIPAA compliant for secure use
  • Allows protected calling with number privacy
  • Offers useful reporting features
  • Allows referencing past calls
Cons
  • Notifications frequently fail to alert users despite correct settings
  • App crashes or logs users out unexpectedly
  • Poor or no user support and help
  • Unreliable and slow performance on Android devices
  • Issues archiving or managing messages within app
Recent reviews
After dialing a patient and reopening the app, frequently it will recall the last patient even if it is days later.
by Ty*****, 2024-09-22

Garbage app. Does not work on my android. Called the "support number" that says the line is unavailable. AND they gave our company the wrong email.
by er*****, 2024-06-08
View all user reviews ›

Best MyTeleMed Alternatives

Here are some Android apps that are similar to MyTeleMed: