Reviews of Sunbit

By: Sunbit

List of user reviews and ratings for Sunbit

Total ratings

4.07 (Rating count: 1,392)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

The Sunbit Android app shows some positives like strong customer service and a user-friendly interface with affordable payments, but is marred by persistent issues. Reports of horrible customer service, frequent app login/access problems, and the inability to pay undermine usability. Users also complain about intrusive, non-informative notifications and autopay prompts, plus the lack of rewards or promotions. Overall, reliability and UX concerns appear across multiple reviews.

Pros

Excellent and helpful customer service.
The app is user-friendly and easy to use.
Affordable monthly payments (loan options) for some users.

Cons

Horrible, unhelpful, or unresponsive customer service reported by multiple users.
App reliability issues: login failures, inability to access the app for extended periods, and inability to make payments.
Pushy autopay prompts and dark-pattern UI that are hard to disable.
Non-informative or ghost notifications and excessive alerts.
Promotions are not honored and there are no rewards for using the card.

Upgrade to see all 591 reviews

User Reviews

Recent rating average: 2.40

All time rating average: 4.07

Upgrade to see all 591 reviews

7% (40)

Date	Author	Comment
2026-06-07	Sa*****	The app just threw several errors when I tried to log in. I closed it and opened it again, and now it's not displaying any information at all.
The app just threw several errors when I tried to log in. I closed it and opened it again, and now it's not displaying any information at all.
2026-06-05	Ch*****	app is terrible. every time I try to sign in.It says technical difficulty
app is terrible. every time I try to sign in.It says technical difficulty
2026-06-03	Ni*****	App is fine. Card is garbage. Only place it works is Amazon.
App is fine. Card is garbage. Only place it works is Amazon.