Reviews of Sunbit

By: Sunbit App

List of user reviews and ratings for Sunbit

Total ratings

3.96 (Rating count: 1,422)

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Review summary

The Sunbit Android app shows some positives like strong customer service and a user-friendly interface with affordable payments, but is marred by persistent issues. Reports of horrible customer service, frequent app login/access problems, and the inability to pay undermine usability. Users also complain about intrusive, non-informative notifications and autopay prompts, plus the lack of rewards or promotions. Overall, reliability and UX concerns appear across multiple reviews.

Pros

Excellent and helpful customer service.
The app is user-friendly and easy to use.
Affordable monthly payments (loan options) for some users.

Cons

Horrible, unhelpful, or unresponsive customer service reported by multiple users.
App reliability issues: login failures, inability to access the app for extended periods, and inability to make payments.
Pushy autopay prompts and dark-pattern UI that are hard to disable.
Non-informative or ghost notifications and excessive alerts.
Promotions are not honored and there are no rewards for using the card.

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User Reviews

Recent rating average: 3.90

All time rating average: 3.96

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30% (41)

Date	Author	Comment
2026-07-03	Jo*****	fast,accurate and easy to modify
fast,accurate and easy to modify
2026-06-29	Je*****	app doesn't recognize auto fill. You must type something in and then delete the extra characters after.
app doesn't recognize auto fill. You must type something in and then delete the extra characters after.
2026-06-25	Er*****	I can't ever get into the app. hate It!
I can't ever get into the app. hate It!
2026-06-19	Jo*****	I would definitely do this again if I needed my car fixed or something, great app and easy payment plan
I would definitely do this again if I needed my car fixed or something, great app and easy payment plan
2026-06-18	Ka*****	I called early to cancel this app because my bank account was hacked and the bank had to shut down my account. I am still without financial funds and I have no idea where this will end.
I called early to cancel this app because my bank account was hacked and the bank had to shut down my account. I am still without financial funds and I have no idea where this will end.
2026-06-16	An*****	I've been using Sunbit for a couple of years me and my car thank you.
I've been using Sunbit for a couple of years me and my car thank you.
2026-06-12	Ci*****	awesome
awesome
2026-06-11	Ka*****	sunbit is excellent it has helped me tremendously
sunbit is excellent it has helped me tremendously
2026-06-10	Je*****	very convenient 😃
very convenient 😃
2026-06-07	Sa*****	The app just threw several errors when I tried to log in. I closed it and opened it again, and now it's not displaying any information at all.
The app just threw several errors when I tried to log in. I closed it and opened it again, and now it's not displaying any information at all.