My Stay

My Stay is your digital concierge for a smoother, more connected hotel stay. Once you check in, everything you need is right in your pocket — no phone calls to the front desk, no waiting in line at reception.

WHAT YOU CAN DO WITH MY STAY

• Make requests instantly — need extra towels, room service, or maintenance? Send a request straight to hotel staff and track its status in real time.

• Discover activities & events — browse what's happening at your hotel, from pool activities to evening entertainment, and add them to your personal daily schedule.

• Reserve facilities — book time slots for the spa, tennis court, or any bookable facility directly from the app.

• Get answers fast — browse hotel guidelines and practical information without hunting for a printed booklet or calling reception.

• Share feedback — let the hotel know how your stay is going, so issues get resolved while you're still there to enjoy the fix.

• Stay in the loop — receive push notifications for request updates, hotel announcements, and reminders about your upcoming bookings.

• Explore the area — find nearby points of interest and tourist attractions recommended by your hotel.

• Sign in your way — quick and secure sign-in with your Google or Apple account.

BUILT FOR EVERY HOTEL

My Stay is used by independent hotels and resorts to give their guests a modern, connected stay experience. Each hotel's own branding, services, and information are reflected inside the app, so what you see is tailored to exactly where you're staying.

PRIVACY YOU CAN TRUST

Your data is only ever visible to the hotel you're staying at, and you're always in control — you can review, manage, or delete your account at any time from the app.

Download My Stay before your next trip and turn your phone into your hotel's front desk, activities desk, and concierge, all in one place.