Reviews of ShiftWizard

By: HealthStream Inc App

List of user reviews and ratings for ShiftWizard

Total ratings

2.10 (Rating count: 232)

Review summary

ShiftWizard app is designed to help healthcare staff manage shifts and time off, but users frequently face critical issues including login failures, app crashes, and blank screens. Many report the app is slow, buggy, and lacks essential features like calendar sync and department-wide schedule views. Although it can be helpful when functioning properly, recent updates have worsened stability. Customer support is often unresponsive, frustrating users who rely on the app for their work scheduling. Improvements are needed for it to be a reliable scheduling tool.

Date	Author	Comment
2025-01-12	Su*****	This app is absolutely useless!!! As a manager, I should be able to do so much more.
This app is absolutely useless!!! As a manager, I should be able to do so much more.
2024-12-20	cr*****	I used to be able to log in. Now I can never log in, once I put in my credentials in the log in process it always gets stuck on a loading screen. And never works anymore. Even if I reinstall the app it doesn't fix anything.
I used to be able to log in. Now I can never log in, once I put in my credentials in the log in process it always gets stuck on a loading screen. And never works anymore. Even if I reinstall the app it doesn't fix anything.
2024-11-27	Jo*****	Unable to download ical subscription, doesn't have a calendar widget, very clunky when viewing your personal shifts. I'd much rather not have to view shifts i don't work or people I don't work with. Please add a shift specific section.
Unable to download ical subscription, doesn't have a calendar widget, very clunky when viewing your personal shifts. I'd much rather not have to view shifts i don't work or people I don't work with. Please add a shift specific section.
2024-10-26	Tr*****	Great for taking time off of work but was kinda confusing the first time I used the app perfer using a paper time off sheet so much easier
Great for taking time off of work but was kinda confusing the first time I used the app perfer using a paper time off sheet so much easier
2024-09-09	An*****	Why can't I set it to see the difference times of shift instead of by last name. You know how annoying it is to look at what day your working and can't clearly see who's on the schedule? Like seriously put in a setting for day, mid, night and other set times for shift that can be filtered. Nurse grid so so much better.
Why can't I set it to see the difference times of shift instead of by last name. You know how annoying it is to look at what day your working and can't clearly see who's on the schedule? Like seriously put in a setting for day, mid, night and other set times for shift that can be filtered. Nurse grid so so much better.
2024-03-16	Jo*****	Was a pretty decent app, but just like many other reviews it got updated and now never opens and only has loading dots that even when left alone for 15 minutes didn't load. Restarted, re-downloaded, used wifi / no wifi and just does not work. Not worth your time. If your company uses this do not expect much from it. If they can fix the issue I will probably update my review, but for now it's straight garbage
Was a pretty decent app, but just like many other reviews it got updated and now never opens and only has loading dots that even when left alone for 15 minutes didn't load. Restarted, re-downloaded, used wifi / no wifi and just does not work. Not worth your time. If your company uses this do not expect much from it. If they can fix the issue I will probably update my review, but for now it's straight garbage
2024-03-12	Pa*****	Correct username and correct password. And I still cannot get in. Just keep getting the revolving circles. I even restated my phone, check my Wi-Fi, and reinstall the app four times. I finally uninstall the app. I will just use it on the work computer. I don't have time for this!
Correct username and correct password. And I still cannot get in. Just keep getting the revolving circles. I even restated my phone, check my Wi-Fi, and reinstall the app four times. I finally uninstall the app. I will just use it on the work computer. I don't have time for this!
2022-06-04	Br*****	Probably one of the slowest crappiest apps I've ever used. Don't believe me, you give it a try. It is practically useless. It takes minutes instead of seconds to do anything. Just about anything you want to do is either not available or is so much easier on the computer application. I hate that my job uses this program and it is my only choice when I'm not at work. Should get 0 stars!
Probably one of the slowest crappiest apps I've ever used. Don't believe me, you give it a try. It is practically useless. It takes minutes instead of seconds to do anything. Just about anything you want to do is either not available or is so much easier on the computer application. I hate that my job uses this program and it is my only choice when I'm not at work. Should get 0 stars!
2022-01-02	Na*****	EDIT:01/02/22 STILL not working. But was told the problem was fixed. EDIT: 12/22/21 I have yet to hear from anyone about the ongoing issue with this app. Still can't install and I need it for my job!! This app is worthless! I tried to install the new update and it kept showing an error. I uninstalled the app to try to reinstall again with the new update and now it won't even install the app. I've tried all the tips and tricks the error message shows to fix the problem and nothing has worked.
EDIT:01/02/22 STILL not working. But was told the problem was fixed. EDIT: 12/22/21 I have yet to hear from anyone about the ongoing issue with this app. Still can't install and I need it for my job!! This app is worthless! I tried to install the new update and it kept showing an error. I uninstalled the app to try to reinstall again with the new update and now it won't even install the app. I've tried all the tips and tricks the error message shows to fix the problem and nothing has worked.
2021-12-31	A *****	Update - Have been informed per the comment below that the issue is fixed. In fact it is not. Still cannot install. Update will not install. Did all the trouble shooting. Nothing worked. Deleted the app. Now it won't reinstall. Somebody needs to get it together. This app is required for my job and now I have no version of it, previous or updated.
Update - Have been informed per the comment below that the issue is fixed. In fact it is not. Still cannot install. Update will not install. Did all the trouble shooting. Nothing worked. Deleted the app. Now it won't reinstall. Somebody needs to get it together. This app is required for my job and now I have no version of it, previous or updated.

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