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2.10 (Rating count: 232)Review summary
ShiftWizard app is designed to help healthcare staff manage shifts and time off, but users frequently face critical issues including login failures, app crashes, and blank screens. Many report the app is slow, buggy, and lacks essential features like calendar sync and department-wide schedule views. Although it can be helpful when functioning properly, recent updates have worsened stability. Customer support is often unresponsive, frustrating users who rely on the app for their work scheduling. Improvements are needed for it to be a reliable scheduling tool. Pros
- Useful for managing time off and shift scheduling when functional
- Allows viewing personal schedule and requesting time off
- Better user experience compared to accessing schedule solely through desktop browser
- Has potential to improve nurse scheduling with proper updates
Cons
- Frequent login issues with app getting stuck on loading screen or failing to authenticate despite correct credentials
- App crashes or displays blank screens after updates, with many users unable to reload or reinstall it
- Lack of useful features such as calendar widget, department-wide or shift-type filtering, and full schedule visibility hampers usability
- Poor customer support with delayed or no responses to technical problems
- App performance is slow and clunky, often less efficient than desktop version
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User Reviews
Recent rating average: 1.30
All time rating average: 2.10
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-12 |  | | This app is absolutely useless!!! As a manager, I should be able to do so much more. |
| This app is absolutely useless!!! As a manager, I should be able to do so much more. | |||
| 2024-12-20 |  | | I used to be able to log in. Now I can never log in, once I put in my credentials in the log in process it always gets stuck on a loading screen. And never works anymore. Even if I reinstall the app it doesn't fix anything. |
| I used to be able to log in. Now I can never log in, once I put in my credentials in the log in process it always gets stuck on a loading screen. And never works anymore. Even if I reinstall the app it doesn't fix anything. | |||
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