Reviews of TITLE Boxing Club

By: ClubReady (Performance IQ)

List of user reviews and ratings for TITLE Boxing Club

Total ratings

4.27 (Rating count: 432)

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Review summary

Users praise the app for easy class booking and its great workout content. However, many report persistent login problems and frequent inability to access On Demand videos despite subscriptions. The app suffers from glitches, crashes, and confusing design compared to the older version, causing frustration. Customer support is limited and unresponsive. Improvements are needed in reliability, user interface, and support responsiveness to enhance user experience.

Pros

Easy and straightforward to book classes and appointments through the app without needing phone calls.
Nice and easy to navigate interface for booking bags/classes if you have a membership.
Great workout classes and coaching provided by the Title Boxing Club, highly appreciated by users.

Cons

Frequent login issues, including passwords not being accepted and a constant need to reset passwords.
On Demand video content frequently unavailable or inaccessible, despite users having paid memberships for this feature.
App glitches and crashes regularly, affecting usability and access to features like purchasing credits and viewing class statistics.
The app design and navigation can be confusing and cluttered, with some users preferring the simplicity of the older app version.
Poor customer support and communication, leading to frustration when issues aren't resolved and users cannot contact a human representative.

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User Reviews

Recent rating average: 2.40

All time rating average: 4.27

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6% (13)

Date	Author	Comment
2025-02-04	Er*****	Every time I log in, it doesn't accept my password. I have to reset it every time and I keep using the same password
Every time I log in, it doesn't accept my password. I have to reset it every time and I keep using the same password
2025-01-21	Mo*****	This app glitches constantly. I have a full membership which includes On Demand. I lose access to On Demand at least every couple of weeks and have to call the club to reset my account on their end. I rely on these videos for my workouts some days, so it's really inconvenient when I randomly cannot access them. Why am I paying for something I can't use a good amount of the time? Please fix this issue so I don't have to cancel my membership entirely.
This app glitches constantly. I have a full membership which includes On Demand. I lose access to On Demand at least every couple of weeks and have to call the club to reset my account on their end. I rely on these videos for my workouts some days, so it's really inconvenient when I randomly cannot access them. Why am I paying for something I can't use a good amount of the time? Please fix this issue so I don't have to cancel my membership entirely.