mykuya

Name: mykuya
Rating: 4.076923 (667 reviews)
Author: Machine Ventures

By: Machine Ventures

on-demand services

This app was removed from Google Play Store on 2025-05-28

Features & Capabilities

mykuya® offers a comprehensive on-demand service platform in the Philippines, perfect for both personal and business needs. Easily book services such as personal, government, and work errands; home and office cleaning; air conditioning cleaning and repair; professional delivery services; and virtual or personal assistant support.

With seamless instant payment options including GCash, Maya, and all major debit and credit cards (Visa/Mastercard), mykuya ensures a smooth and reliable experience. Whether at home or the office, get quality services anytime through mykuya's trusted platform. For inquiries, contact hello@mykuya.com.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

13 Last updated: 2024-11-08

Version code:

50038

Creation date:

2018-04-23

Permissions:

android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE Low risk
android.permission.ACCESS_NETWORK_STATE Safe

Size:

2.80MB

Email:

he*****@mymallph.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-05-28

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Machine Ventures

Google Play Store

https://play.google.com/store/apps/details?id=com.mykuyauserapp

Email:

he*****@mymallph.com

Website:

https://mykuya.com

User Reviews

Users appreciate the app's excellent customer service, convenience, and range of helpful services with reasonable pricing. However, they report frequent app performance problems like bugs and lag, and major payment processing issues including failure to accept card payments and unclear transaction statuses. Booking limitations and frustrations with referral-based account activation also detract from the experience. Despite these issues, users see great potential in the service if technical and policy issues are addressed.

Pros

Customer service is excellent and responsive, often going above and beyond to assist users.
The app provides a convenient and helpful range of services including errands, deliveries, and shopping, saving users time and effort.
The direct messaging feature allows communication with service providers (kuya/rider), which users appreciate.
Pricing is generally reasonable and transparent according to several users.
The concept and idea behind the app are well-received, with some users praising its utility especially during the pandemic.

Cons

Payment system issues: the app doesn't accept credit or debit card details reliably and lacks proper transaction status feedback.
App performance and UI bugs including laggy chatbox, app freezing on load, and poor UX causing registration and booking issues.
Limitations in booking options such as lack of advanced booking and inability to adjust or cancel services to reflect emergencies or changes causing unfair charges.
Account activation dependent on sharing referral codes, which hinders accessibility and is frustrating to users.
Inconsistent and problematic pricing or charging errors, including overcharging and charges despite cancellations or incomplete services.

Recent reviews

All conversations and payment transactions are done on the chat so you are guaranteed that everything is recorded and secured. The shoppers are efficient and helpful. They also know their way around the mall where they are assigned. This is a great service, so far exceeded my expectations. Hope this continues when the service is launched on a full scale.

Da*****, 2022-04-18

The idea is great, and the support is excellent! At any time I needed help or assistance in the process of booking or with the service I ordered, always someone was available to help me quickly! In addition, I found the prices and services to be very reasonable.