My Hathway

Name: My Hathway
Rating: 1.72 (14104 reviews)
Author: Hathway Cable & Data Com Ltd.

By: Hathway Cable & Data Com Ltd. App

Renew on the GO!

Overview

Google Play Store

Downloads

1,630,401 ▲ 882

Data as of 2026-07-16

Rating:

1.72

(14,104)

Version:

3.1.13

Last updated: 2026-05-27

Ranking

#50,316 ▼ 181

Overall

Features & Capabilities

My Hathway is a convenient self-care Chrome extension designed for Hathway Digital TV subscribers to manage and renew their subscriptions on the go. Users can view detailed subscription info including Free to Air packs, recommended bouquets, and a-la-carte channels. It offers seamless account balance checks and wallet top-ups with multiple instant payment options such as credit/debit cards and net banking.

Beyond account management, the extension features a comprehensive TV guide showing current and upcoming programs, allows users to mark favorite channels and shows, set reminders, and easily search any channel, program, or cast. It also facilitates customer support with complaint registration, tracking, and quick access to customer care contacts, streamlining the user experience for all Hathway subscribers.

User Growth & Download Statistics

App

By:

Hathway Cable & Data Com Ltd.

Downloads:

1,630,401 882

Rating:

1.72

(14,104)

Version:

3.1.13 Last updated: 2026-05-27

Version code:

Creation date:

2015-09-01

Publisher country:

Permissions:

android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

31.70MB

Email:

me*****@hathway.net

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 50,316 ▼ 181

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Hathway Cable & Data Com Ltd.

Google Play Store

https://play.google.com/store/apps/details?id=com.myhathway

Email:

me*****@hathway.net

Website:

http://www.hathway.com

User Reviews

Most reviews are negative due to login/OTP failures, unreliable app performance, and payment issues. A few reviews note UI improvements and easier plan renewals after updates, but these positives are outweighed by recurring problems with OTP, login, crashes, and recharge failures. Pricing and plan visibility inconsistencies add to user frustration, with customer support often unhelpful. Overall, reliability and usability remain major concerns.

Pros

Recent app update improved UI/UX: look and feel smoother, more modern, with easier navigation.
Plan renewal and account management flow is easier and quicker after updates.
Some users report a generally usable experience when the app works as intended (basic functionality works).

Cons

OTP/login failures and authorization errors common (OTP not valid, login blocked, or update-required login issues).
App stability issues: frequent crashes or the app not opening, especially after updates.
Recharge/payments fail or do not reflect in the account.
Plan visibility and pricing inconsistencies: plans not showing and price discrepancies between app and vendors.
Poor or unresponsive customer support.

Recent reviews

I registered a complaint through this app. It said an operator would call me within 24 hours, but I never received a call, and my issue was not resolved even after 2 days. The app now shows that my issue has been resolved, which is not true. I don't understand the purpose of this app. Where can I complain to get a quick response?