Reviews of Midwest Bank

By: Midwest Bank N.A.

List of user reviews and ratings for Midwest Bank

Total ratings

4.58 (Rating count: 271)

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Review summary

Users appreciate the Midwest Bank app for its ease of use, mobile deposit, and convenience. Long-term customers value the bank's service and the ability to bank remotely. However, multiple reviewers report persistent issues after recent updates, including app crashes, login failures, and device incompatibility. Problems with automatic payments and unpredictable login requirements have caused significant frustration, leading some to consider switching banks. Although the app was reliable previously, recent updates have negatively affected user experience and functionality.

Pros

App is easy to use for most users when functional.
Mobile deposit feature generally works fine.
Provides convenient and hassle-free banking experience remotely.
Long-time users appreciate the bank's customer service and app functionality before recent issues.
Good for accessing banking anytime with internet connectivity.

Cons

App crashes or fails to open after recent updates, especially on newer Samsung devices.
Frequent uninstalling and reinstalling needed to resolve login and startup issues, but often ineffective.
Login process problematic; app sometimes fails to remember user info or requires additional credentials unexpectedly.
Automatic payment and transaction functions sometimes fail, causing user frustration and missed payments.
Compatibility issues with certain devices and persistent bugs not addressed promptly.

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User Reviews

Recent rating average: 3.20

All time rating average: 4.58

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10% (9)

Date	Author	Comment
2024-11-21	To*****	Excellent very happy with the app and the service
Excellent very happy with the app and the service
2022-11-29	Tr*****	No issues as of late. Works great and easy to use.
No issues as of late. Works great and easy to use.