مراد سيرفيس - مقدم الخدمة

Provider App - Murad Service Platform

1️⃣ Registration and Joining

The registration process is based on simple information: your name, phone number, and address.

Next, you select the main categories you work in and choose the subspecialties you are proficient in.

For example:

Home appliances: such as washing machines, refrigerators, air conditioners, microwaves, heaters, and electric ovens.

Home services: such as plumbing, electricity, carpentry, painting, and door and window installation and repair.

Automotive services: such as mechanics, auto electrical, wash and polish, oil and tire changes, and auto glass repair.

Beauty and personal care services: such as haircuts, beard shaving, skin care, makeup, and hair styling.

Event services: such as party planning, photography, wedding hall setup, and interior design.

Once your account is activated, orders will start arriving directly to you from customers in your area.

📌 Value: You don't need complicated setup or to create services and prices from scratch, as all categories are pre-configured for you to choose from.

2️⃣ Receive Customer Requests

When a customer requests a service in a specialty you subscribe to, you'll receive an immediate notification.

You can view the request details (requested service, address, appointment, and customer information).

With the click of a button, you can decide whether to accept or reject the request.

📌 Value: You don't need to search for customers; requests will arrive automatically.

3️⃣ Manage your requests with clear statuses

The app provides you with an organized system to track the status of each request:

New/Pending: The request is still in progress.

Accepted: It has been accepted and is ready to be executed or distributed to a technician.

In Progress: The technician has begun performing the service.

Completed: The service has been completed and the customer has confirmed its implementation.

Cancelled: The request has been canceled for any reason.

📌 Value: You have complete clarity at every stage, eliminating any confusion or conflict.

4️⃣ Assign Technicians (For those with a team)

If you have more than one craftsman or technician, you can assign the request to the appropriate person.

The technician receives a notification in their own app and begins execution.

You track the workflow of all technicians and the status of the requests from one place.

📌 Value: You can manage your entire team with ease and flexibility.

5️⃣ Track and Withdraw Your Profits

The app has an accurate earnings dashboard that displays your daily, weekly, and monthly income.

Each request is documented with its amount and details.

You can receive your profits in cash from the customer or add them to your wallet within the app.

Withdrawals are available at any time to your bank account or e-wallet.

📌 Value: You have complete transparency in managing your funds with complete freedom to withdraw.

6️⃣ Reviews and Building Your Reputation

After completing the service, the customer writes a review about you or your technicians.

Positive reviews will be displayed on your profile, enhancing your credibility with new clients.

The app allows you to respond to reviews.

📌 Value: Your reputation is automatically built through customer satisfaction, which attracts more business.

7️⃣ Ease of Use

The app interface is simple and in your local language.

You don't need complex training or technical expertise.

The registration and subscription steps take no more than two minutes.

📌 Value: You can easily navigate the app.

🎯 Conclusion

The Service Provider app enables you to receive ready-made orders from clients in your area.

It helps you organize orders clearly from start to finish.

It allows you to manage technicians and distribute work among them.

It provides you with accurate tracking of profits and withdrawals.

It gives you the opportunity to build a strong reputation through reviews.

In Brief:

The Service Provider app combines the roles of an office, a financial organizer, and a CEO into one easy-to-use tool.