Reviews of MTN

By: MTN South Africa App

List of user reviews and ratings for MTN

Total ratings

4.31 (Rating count: 37,053)

Review summary

Pros

User-friendly interface for purchasing with bank cards.
Convenient access to app-only deals and offers.
Quick response time for customer inquiries.

Cons

App frequently crashes or fails to open.
Inability to view data usage or purchase data bundles properly.
App is slow and confusing to navigate.
Misleading information regarding purchases and offers.
Poor customer service and support for app issues.

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User Reviews

Recent rating average: 1.80

All time rating average: 4.31

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70% (40)

Date	Author	Comment
2025-02-04	Ge*****	Everything about it is horrible. You would think a technology company would have a modern, sleek and functional app. None of the above. I have been unable to log in for a week.
Everything about it is horrible. You would think a technology company would have a modern, sleek and functional app. None of the above. I have been unable to log in for a week.
2025-01-31	Du*****	It just doesn't work. I can't view how much data I have until reaching my FUP cap. I can't purchase a speed recovery bundle. I can't pay my monthly bill. It's extremely slow, cumbersome and confusing to navigate. It just does literally nothing. I'm honestly appalled. Whoever wrote this garbage app needs to reevaluate their life choices. Honestly. Software is not what you were cut out to do
It just doesn't work. I can't view how much data I have until reaching my FUP cap. I can't purchase a speed recovery bundle. I can't pay my monthly bill. It's extremely slow, cumbersome and confusing to navigate. It just does literally nothing. I'm honestly appalled. Whoever wrote this garbage app needs to reevaluate their life choices. Honestly. Software is not what you were cut out to do
2025-01-23	Th*****	App doesn't open most of the time stating" Unable to connect. Check network settings used."
App doesn't open most of the time stating" Unable to connect. Check network settings used."
2025-01-18	GI*****	This shii deverses a zero it's a useless app I don't know my I chose MTN it's very unreliable u can't even log on into it.
This shii deverses a zero it's a useless app I don't know my I chose MTN it's very unreliable u can't even log on into it.
2025-01-11	GM*****	Useless.....and a big scam. Bought 3 days data, got activated for 2days, third day never got activated,......what a scam......won't use Mtn anymore......
Useless.....and a big scam. Bought 3 days data, got activated for 2days, third day never got activated,......what a scam......won't use Mtn anymore......
2025-01-10	Ka*****	Can't seem to upgrade my month to month package on the app, every time I try I just get a blank page that doesn't change.
Can't seem to upgrade my month to month package on the app, every time I try I just get a blank page that doesn't change.
2025-01-10	Pe*****	You have the worst of all the networks in South Africa app, the perfect worst ever. And the worst marketing and advertising. And the worst service. The Made4u is a scam. You advertise something on the app but you get there it is not available. You want to choose for us with your "recommended" options. Give us the whole item list and let choose for ourselves. You should be glad I don't like changing numbers and or networks.
You have the worst of all the networks in South Africa app, the perfect worst ever. And the worst marketing and advertising. And the worst service. The Made4u is a scam. You advertise something on the app but you get there it is not available. You want to choose for us with your "recommended" options. Give us the whole item list and let choose for ourselves. You should be glad I don't like changing numbers and or networks.
2025-01-03	Si*****	I saw a offer to buy mtn 50GB for R209 so I bought airtime to buy those data bundles and they I don't have enough airtime to buy them but I paid every cent I owed even before I decided to buy those data. This is useless app. Now I have to use my airtime for something else mxmmm..
I saw a offer to buy mtn 50GB for R209 so I bought airtime to buy those data bundles and they I don't have enough airtime to buy them but I paid every cent I owed even before I decided to buy those data. This is useless app. Now I have to use my airtime for something else mxmmm..
2025-01-01	th*****	I love this app, the easy way to but with your bank card,also love the app only deals. Thank you MTN for this amazing app, keep up the good work
I love this app, the easy way to but with your bank card,also love the app only deals. Thank you MTN for this amazing app, keep up the good work
2025-01-01	Je*****	Mostly useful Sometimes frustratingly slow. Frustrating that Super Data loading is not functional
Mostly useful Sometimes frustratingly slow. Frustrating that Super Data loading is not functional