Reviews of MyMTN

By: MTN App

List of user reviews and ratings for MyMTN

Total ratings

3.76 (Rating count: 95,665)

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Review summary

Reviews are mixed: many users praise the app for being easy to use and generally positive when it works. However, reliability is a major problem. Reported issues include crashes, not opening, and login failures. A recurring annoyance is messages to turn off WiFi or gate access when on MTN data. Some devices (notably Samsung) experience compatibility problems, and several users cannot perform key tasks or purchase services. Overall, the app is usable but appears unreliable for a substantial portion of users.

Pros

Easy to use / simple interface
Positive usability when it works (users say it's good, Just perfect, I love it)
Quick and helpful to use

Cons

Not opening / crashing / not working / login issues
Prompts to turn off WiFi / network gating
Device compatibility issues (notably with Samsung / some phones)
Inability to perform key tasks / manage accounts / purchase data
Slow performance

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User Reviews

Recent rating average: 2.90

All time rating average: 3.76

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43% (236)

Date	Author	Comment
2026-08-23	Aw*****	Good
Good
2026-08-23	Sa*****	it has refused to work
it has refused to work
2026-08-22	Ss*****	it's good
it's good
2026-08-21	Dr*****	Very good
Very good
2026-08-21	Ka*****	please make a combination of Momo app and my MTN app. for easy access of MTN wallet and data, airtime with in one app. don't tell me to call the customer care service
please make a combination of Momo app and my MTN app. for easy access of MTN wallet and data, airtime with in one app. don't tell me to call the customer care service
2026-08-21	Ta*****	very bad application how can it require me to have data so as to buy data? it's not fair it keeps saying unable to get a secure connection what the hell is this if not just remove it such that we can know at one I feel doomed
very bad application how can it require me to have data so as to buy data? it's not fair it keeps saying unable to get a secure connection what the hell is this if not just remove it such that we can know at one I feel doomed
2026-08-20	Ba*****	it's horrible, how can it say to turn off wifi and use mobile data yet it's the one am using, what's the use of this app if i can't even open it, find ways to fix this error immediately
it's horrible, how can it say to turn off wifi and use mobile data yet it's the one am using, what's the use of this app if i can't even open it, find ways to fix this error immediately
2026-08-20	Ru*****	it was fine, but not any more. I'm even uninstalling it now.
it was fine, but not any more. I'm even uninstalling it now.
2026-08-20	Ka*****	It is the best
It is the best
2026-08-19	Fl*****	it's a data Wastage imagine after installing and it tells me to turn of the WiFi and use Mobile internet..and even when I turn it off still no change..
it's a data Wastage imagine after installing and it tells me to turn of the WiFi and use Mobile internet..and even when I turn it off still no change..