Reviews of MoMo Agent

By: MTN App

List of user reviews and ratings for MoMo Agent

Total ratings

3.57 (Rating count: 5,332)

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Review summary

Users largely praise MoMo Agent for being easy to use and fast, with strong positive sentiment about its utility for business. However, multiple reviews report serious reliability issues: failed transfers/withdrawals, invalid account/phone problems, login instability, and unhelpful customer support. Several mentions also note transparency problems (no receipts) and frustration from updates that remove features like airtime purchases. Overall, ease and speed are common positives, but reliability and support concerns recur across reviews.

Pros

Easy to use / user-friendly
Fast and reliable performance
Generically positive for business use
Excellent / highly rated by users

Cons

Bank transfers and withdrawals frequently fail or show invalid accounts
Login/access instability: invalid phone, changing numbers, inability to login
Poor customer support and lack of transaction receipts/evidence
Recent updates remove key features (e.g., airtime purchases)

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User Reviews

Recent rating average: 3.40

All time rating average: 3.57

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31% (79)

Date	Author	Comment
2026-08-24	Er*****	my experience is extremely exciting
my experience is extremely exciting
2026-08-22	Ad*****	please add the Cash out
please add the Cash out
2026-08-22	Do*****	just throws something like "the app finds you are already a momo user" error right after the country selection then closes down.
just throws something like "the app finds you are already a momo user" error right after the country selection then closes down.
2026-08-21	Ya*****	It's difficult to use because there is no Cash out option
It's difficult to use because there is no Cash out option
2026-08-20	Fr*****	solid
solid
2026-08-19	Jo*****	The cash out is not working
The cash out is not working
2026-08-18	Al*****	assalamu alaikum
assalamu alaikum
2026-08-17	Ma*****	mua
mua
2026-08-14	Ga*****	cool 😎
cool 😎
2026-08-14	Qu*****	fast
fast