Reviews of MoMo Agent

By: MTN App

List of user reviews and ratings for MoMo Agent

Total ratings

3.57 (Rating count: 5,240)

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Review summary

Users largely praise MoMo Agent for being easy to use and fast, with strong positive sentiment about its utility for business. However, multiple reviews report serious reliability issues: failed transfers/withdrawals, invalid account/phone problems, login instability, and unhelpful customer support. Several mentions also note transparency problems (no receipts) and frustration from updates that remove features like airtime purchases. Overall, ease and speed are common positives, but reliability and support concerns recur across reviews.

Pros

Easy to use / user-friendly
Fast and reliable performance
Generically positive for business use
Excellent / highly rated by users

Cons

Bank transfers and withdrawals frequently fail or show invalid accounts
Login/access instability: invalid phone, changing numbers, inability to login
Poor customer support and lack of transaction receipts/evidence
Recent updates remove key features (e.g., airtime purchases)

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User Reviews

Recent rating average: 2.90

All time rating average: 3.57

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31% (69)

Date	Author	Comment
2026-06-30	Si*****	For 1year and more ....this app has not opened in my phone or phones ....pls what could be the issue.
For 1year and more ....this app has not opened in my phone or phones ....pls what could be the issue.
2026-06-29	Ed*****	I can't withdraw money on the app for someone
I can't withdraw money on the app for someone
2026-06-26	Na*****	I just want to start using the app
I just want to start using the app
2026-06-25	An*****	Momo as whole is getting on my nerves i deposited N1700 to my account and didnt get credited.. and when i called customer care it took 15 minutes before they answerd and still could not resolve my situation.... make nobody uses momo ooo
Momo as whole is getting on my nerves i deposited N1700 to my account and didnt get credited.. and when i called customer care it took 15 minutes before they answerd and still could not resolve my situation.... make nobody uses momo ooo
2026-06-19	RI*****	Good app
Good app
2026-06-19	SU*****	good 👍😊😊😊
good 👍😊😊😊
2026-06-18	Ju*****	il like the apps.
il like the apps.
2026-06-18	Ad*****	very poor you can't operate the app except you use mtn data subscription what a waste of time don't bordered to download 😡😡😡😡
very poor you can't operate the app except you use mtn data subscription what a waste of time don't bordered to download 😡😡😡😡
2026-06-17	Ze*****	the app is okey, but kindly add a saving account so that we can be able to save our commissions and make it easy for everyone to use it even without location and about data issues ine where I am sometimes mtn network is a problem so I use wifi so kindly work on these have mentioned.
the app is okey, but kindly add a saving account so that we can be able to save our commissions and make it easy for everyone to use it even without location and about data issues ine where I am sometimes mtn network is a problem so I use wifi so kindly work on these have mentioned.
2026-06-13	Vi*****	I can't do cash or withdrawals with the app
I can't do cash or withdrawals with the app